MBA Module I Xiangyu Kong, S15 Cohort HAMLINE UNIVERSITY Mar. 25, 2010
School of Business MBA Module I
1. “Lean” and “Six Sigma” readings
● What are the key themes/approaches of Lean and six Sigma, how are they different and how do they each add value? Lean manufacturing satisfies the requirements of customs as possible as they can. It regards the final requirement of customer as basis and emphasizes the balanced flow in order to reduce the flow circle. It also requests the elimination of all the waste happened during the production link as well as the routing optimization. In addition, Lean treats their employees as the most important resource of the corporate; for instance, it pays much attention to the employees’ involvement, proficient skill, group morale and advanced thinking model. On the other hand, Lean prefers practicing than analyzing so that it sometimes cannot make a scientific and efficient decision. In other words, Lean’s settlements are prone to be so quick and subjective that it cannot use professional quantitative methods and keep the process balanced. Six Sigma pays close attention to the customers’ requirements especially all the aspects which effect customers’ satisfactions. In addition, it is highly dependent on the statistical data so that the decision maker and manager easily find the central problem from the statistical material. Moreover, Six Sigma extremely concentrates on the improvements of the operation flow, which means it puts the points on the underlying cause of the product defects because the quality of the product relies on the perfection of the flow rather than the final examination of the product. At last, Six Sigma has the concrete DMAIC process which needs to be balanced and improved continually in order to maintain the stably increased