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Master Business Administration
International Journal of Human Resource Management and Research (IJHRMR) ISSN 2249-6874 Vol. 2 Issue 4 Dec - 2012 45-58 © TJPRC Pvt. Ltd.,

A REVIEW OF THE LITERATURE ON THE CONCEPT AND VARIABLES OF JOB SATISFACTION
SHWETA LALWANI Assistant Professor, School of Management, Sir Padampat Singhania University, Udaipur (India)

ABSTRACT
The Paper reviews and clusters the literature on “Job Satisfaction”. It focuses on its research studies on understanding of the concept, various factors influencing it and proposes directions for future research.

KEYWORDS: Job Satisfaction, achievement, factors to Job Satisfaction, affiliation need, rewards, autonomy, work environment, organizational commitment, attitudes, leadership style, turnover, absenteeism , tools of Measurement, Job Descriptive Index, theories of Job Satisfaction, task performance.

INTRODUCTION
Job Satisfaction is determined by how well outcomes meet or exceed expectations. It represents several related attitudes and is an emotional response to a job situation. Various factors contribute to satisfaction pertaining to a job ranging from personal to work and organizational factors. Much of its nature, consequences and factors have been propagated in theories and several research studies. The paper gives a comprehensive review of studies made in the area and throws light on future areas for further research.

DEFINING JOB SATISFACTION
Hoppock (1935, p. 47) defined job satisfaction as “any combination of psychological, physiological, and environmental circumstances that causes a person truthfully to say, ‘I am satisfied with my job’. Many scholars have measured the level of job satisfaction. . Locke (1969, 1976) defined job satisfaction as "a pleasurable or positive emotional state resulting from the appraisal of one 's job or job experiences". Graham (1982, p. 68) defined Job satisfaction as "the measurement of one 's total feelings and attitudes towards one 's job". Job satisfaction is the



References: 1. Alderfer, Clayton P. (1969), “An Empirical Test of a New Theory of Human Needs,” Organizational Behavior and Human Performance, 4 (2), 142–175. 2. Borgatta, Edgar F. (1967), “The Work Components Study: A Set of Measures for Work Motivation,” Journal of Psychological Studies, 15, 1–11. 3. Bhuian, Shahid N., and Bulent Menguc (2002), “An Extension and Evaluation of Job Characteristics, Organizational Commitment and Job Satisfaction in an Expatriate, Guest Worker, Sales Setting,” Journal of Personal Selling & Sales Management, 22, 1 (Winter), 1–11. 4. Bagozzi, Richard P. (1980), “The Nature and Causes of Self- Esteem, Performance, and Satisfaction in the Sales Force:A Structural Equation Approach,” Journal of Business, 53 (3), 315–331. 5. 6. Maslow, Abraham H. (1943), “A Theory of Human Motivation,” Psychological Review, 50 (1), 370–396. Mathios, Alan D. (1989), “Education, Variation in Earnings, and Non-Monetary Compensation,” Journal of Human Resources, 24 (3), 456–469. 7. Podsakoff, Philip M., Scott B. MacKenzie, Jeong-Yeon Lee, and Nathan P. Podsakoff (2003), “Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies,” Journal of Applied Psychology,88 (5), 879–903. 8. Price, James P., and Charles W. Mueller (1986), Handbook of Organizational Measurement, Marshfield, MA: Pittman. 9. Probst, Tahira M. (2002), “The Impact of Job Insecurity on Employee Work Attitudes, Job Adaptation, and Organizational Withdrawal Behaviors,” in Jeanne M. Brett and Fritz Drasgow, eds., The Psychology of Work: Theoretically Based EmpiricalResearch, Upper Saddle River, NJ: Lawrence Erlbaum 10. Mowday, Richard T. (1991), “Equity Theory Perceptions of Behavior in Organizations,” in Motivation and Work Behavior,Richard M. Steers and Lyman W. Porter, eds., New York: McGraw-Hill, 111–131. A Review of the Literature on the Concept and Variables of Job Satisfaction 57 11. Spector, P. E. 1997. Job Satisfaction: Application, Assessment, Causes, and Consequences. Thousand Oaks, CA: Sage Publications, Inc. 12. Staw, B. 1984. “Organizational Behavior: A Review and Reformation of the Field’s Outcome Variables.” Annual Review of Psychology 35: 627-666. 13. Rosin, H. M., & Korabik, K. (1991). Workplace variables, affective responses, and intention to leave among women managers. Journal of Occupational Psychology, 64, 317–330. 14. August, L. & Waltman, J. (2004). Culture, climate, and contribution: Career satisfaction among 15. female faculty. Research in Higher Education, 45(2), m-192. 16. Herzberg, F., Mausner, B., & Snyderman, B. S. (1959). The motivation to work (2nd ed.).New York: Wiley 17. Fiedler, F. E. (1967). A theory of leadership effectiveness. New York: McGraw-Hill 18. Katzell, R. A., Thompson, D. E., & Guzzo, R. A. (1992). How job satisfaction and job performance are and are not linked. In C. J. Cranny, P. C. Smith, & E. F. Stone (Eds.), Job satisfaction: How people feel about their jobs and how it affects their performance (pp. 195- 217). New York: Lexington.

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