Marks and Spencer Corporate Social Responsibility Report 2005 1 
Company report review
Marks and Spencer
Maplecroft
Maplecroft House
Bath Road
Bradford on Avon
BA15 2PE
United Kingdom
T +44 (0) 1225 863 882
F +44 (0) 1225 864 950 http://www.maplecroft.net Corporate Social Responsibility
Report 2005
Presented by: Maplecroft
Company report review
Marks and Spencer – CSR Report 2005
Contents
1
Introduction ............................................................................................................................................... 3
1.1 Company background....................................................................................................................... 3
1.2 CSR rationale.................................................................................................................................... 3
1.3 Key issues......................................................................................................................................... 3
2
Key activities and impacts......................................................................................................................... 3
2.1 Business ethics ................................................................................................................................. 3
2.1.1
Governance........................................................................................................................ 3
2.1.2
Ethical supply chain ........................................................................................................... 3
2.1.3
Animal welfare.................................................................................................................... 4
2.2 Human rights and labour standards .................................................................................................. 4
2.2.1
Professional development.................................................................................................. 4
2.2.2
Diversity and equal opportunities
Marks and Spencer
Maplecroft
Maplecroft House
Bath Road
Bradford on Avon
BA15 2PE
United Kingdom
T +44 (0) 1225 863 882
F +44 (0) 1225 864 950 http://www.maplecroft.net Corporate Social Responsibility
Report 2005
Presented by: Maplecroft
Company report review
Marks and Spencer – CSR Report 2005
Contents
1
Introduction ............................................................................................................................................... 3
1.1 Company background....................................................................................................................... 3
1.2 CSR rationale.................................................................................................................................... 3
1.3 Key issues......................................................................................................................................... 3
2
Key activities and impacts......................................................................................................................... 3
2.1 Business ethics ................................................................................................................................. 3
2.1.1
Governance........................................................................................................................ 3
2.1.2
Ethical supply chain ........................................................................................................... 3
2.1.3
Animal welfare.................................................................................................................... 4
2.2 Human rights and labour standards .................................................................................................. 4
2.2.1
Professional development.................................................................................................. 4
2.2.2
Diversity and equal opportunities