Marcia Moorer: A Narrative Analysis
I spoke with Marcia Moorer about the home. She listened thoroughly and patiently to my questions and answered them in a positive tone of voice. Marcia informed me that the nice home was still available and that it had lots of space. In an upbeat tone of voice, she stated, "The home just needs to be personalized." Marcia was friendly; however, she did not attempt to build rapport. Overall, I found her to be well-informed with the home and a professional