Managment
(Final Examination
Student:
Thant Zin Aung
Student ID: 131537
Lecturer:
Dr. Peggy Chen
Subject:
Management JNB 517
Course:
Graduate Diploma Maritime & Logistics Management
Due Date: 20 June 2011
Word Count: 3294
1
QUESTION 1 a ) Maersk Singapore Private Limited, represents Maersk Line, whose fleet comprises more than 500 vessels and a number of containers corresponding to more than 1,900,000 twenty foot equivalent unit in Singapore (Maersk Line n.d.) .Dominant culture expresses the core values that are shared by the majority of the organization members as noted by Robbins et al.
(1998). Maersk Line culture is based on the core values of the A.P. Moller Maersk group;
Constant care, Humbleness, Uprightness, Our employees and our Name. The values;
Constant Care means forward thinking, planning and execution and learning from mistakes.
Humbleness is showing trust and empowerment and that the organization must prepare for the future and look to Maersk‘s customers, as well as competitors, for inspiration on how they can continuously improve on their practices. Uprightness requires transparency and accountability in everything that it does with high ethical standards. Our Employees mean attracting and retaining right people and creating a motivation environment to work. Our
Name, means identity to employees, showing professionalism and dedication and respecting and building on its‘ strong heritage. Through one hundred years, these values have guided the
Maersk‘s daily interactions internally and externally and made the company what it is today
(Maersk Line n.d.).
There is also subculture developed in some departments of Maersk Singapore. The dominant culture is that the Maersk employees are empowered to make decisions to provide quality
Thant Zin Aung
Management – Final Exam
2
customer service experience but the operations team, due to lack of resources, could not provide containers of good quality or
Student:
Thant Zin Aung
Student ID: 131537
Lecturer:
Dr. Peggy Chen
Subject:
Management JNB 517
Course:
Graduate Diploma Maritime & Logistics Management
Due Date: 20 June 2011
Word Count: 3294
1
QUESTION 1 a ) Maersk Singapore Private Limited, represents Maersk Line, whose fleet comprises more than 500 vessels and a number of containers corresponding to more than 1,900,000 twenty foot equivalent unit in Singapore (Maersk Line n.d.) .Dominant culture expresses the core values that are shared by the majority of the organization members as noted by Robbins et al.
(1998). Maersk Line culture is based on the core values of the A.P. Moller Maersk group;
Constant care, Humbleness, Uprightness, Our employees and our Name. The values;
Constant Care means forward thinking, planning and execution and learning from mistakes.
Humbleness is showing trust and empowerment and that the organization must prepare for the future and look to Maersk‘s customers, as well as competitors, for inspiration on how they can continuously improve on their practices. Uprightness requires transparency and accountability in everything that it does with high ethical standards. Our Employees mean attracting and retaining right people and creating a motivation environment to work. Our
Name, means identity to employees, showing professionalism and dedication and respecting and building on its‘ strong heritage. Through one hundred years, these values have guided the
Maersk‘s daily interactions internally and externally and made the company what it is today
(Maersk Line n.d.).
There is also subculture developed in some departments of Maersk Singapore. The dominant culture is that the Maersk employees are empowered to make decisions to provide quality
Thant Zin Aung
Management – Final Exam
2
customer service experience but the operations team, due to lack of resources, could not provide containers of good quality or
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