Identify two communication strategies that can be used to eliminate the communication breakdown. Discuss these strategies in your paper.…
1 Chapter ACHIEVING SUCCESS THROUGH EFFECTIVE BUSINESS COMMUNICATION Multiple Choice ANSWER: b; DIFFICULTY: moderate; PAGE: 4; TYPE: application 1 6. An example of downward communication flow is a. a junior staff person giving information to a staff supervisor. b. a sales manager giving instructions to a salesperson. c. an e-mail message about sick leave from one staff secretary to another. d. a company briefing held on the organization's top floor. ANSWER: b; DIFFICULTY: easy; PAGE: 5; TYPE: application 2 11. When it comes to the informal communication network, savvy managers a. work hard to shut it down. b. tap into it to spread and receive informal messages. c. ignore most of the information it contains. d. none of the above ANSWER: b; DIFFICULTY: moderate; PAGE: 5; TYPE: concept 12. Which of the following is not a characteristic of effective business messages? a. They provide practical information. b. They present the writer's opinions as facts. c. They state precise audience responsibilities. d. They clarify and condense information. ANSWER: b; DIFFICULTY: moderate; PAGE: 6; TYPE: concept 3 4 22. Business communication is often more demanding than social communication because communication on the job is affected by a. advances in technology. b. the growing reliance on teamwork in business. c. the globalization of business. d. all of the above 23. Bad connections, poor acoustics, and illegible text are all examples of a. problems with feedback. b. distractions. c. problems with background differences. d. overload problems. 5 ANSWER: c; DIFFICULTY: moderate; PAGE: 17; TYPE: concept 6 30. Which of the following is not a characteristic of ethical communication? a. It includes all relevant information. b. It is designed to hide some negative information. c. It is true in every sense. d. It is not deceptive in any way. ANSWER: b; DIFFICULTY: moderate; PAGE: 24; TYPE: concept 7 8 9 10 11 12 13 ANSWER: The audience decodes your message by extracting your ideas from…
In this short essay I will attempt to critically evaluate the importance of organisation studies in contemporary business. I will answer this question by considering the validity of this statement and consider the pros and any cons of organisation studies. I will also try to include why it is or isn’t important for people to study organisations in different contexts including historical, social, economic and cultural.…
remaining selling expenses are fixed. The administrative expenses are 20% variable and 80% fixed. The…
When developing a strategy for any communication program the manager should develop a clear consistent message that is meaningful to all employees within the group. The manager in this scenario should have selected and used appropriate communication channels. Next time the manager should utilise a wider range of fundamental communication skills. (Facey, J.,…
MGT 302 Exam 2 Study Guide Fall 2008 Chapters: Videos: 7-11 Global Capital Market: Risks and Rewards; available online through the ASU library at http://lib.asu.edu/…
A budget is how a business manages their money by predicting the amount the company is going to spend. The two types of budgeting our:…
Time allowed 1 hour 30 minutes Instructions Use black ink or black ball-point pen. Fill in the boxes at the top of this page. Answer all questions. You must answer the questions in the spaces provided. Do not write outside the box around each page or on blank pages. Do all rough work in this book. Cross through any work you do not want to be marked.…
Brockman Guitar Company is in the business of manufacturing top-quality, steel-string folk guitars. In recent years the company has experienced working capital problems resulting from the procurement of factory equipment, the unanticipated buildup of receivables and inventories, and the payoff of a balloon mortgage on a new manufacturing facility. The founder and president of the company, Barbara Brockman, has attempted to raise cash from various financial institutions, but to no avail because of the company’s poor performance in recent years. In particular, the company’s lead bank, First Financial, is especially concerned about Brockman’s inability to maintain a positive cash position. The commercial loan officer from First Financial told Barbara, “I can’t even consider your request for capital financing unless I see that your company is able to generate positive cash flows from operations.” Thinking about the banker’s comment, Barbara came up with what she believes is a good plan: With a more attractive statement of cash flows, the bank might be willing to provide long-term financing. To “window dress” cash flows, the company can sell its accounts receivables to factors and liquidate its raw materials inventories. These rather costly transactions would generate lots of cash. As the chief accountant for Brockman Guitar, it is your job to tell Barbara what you think of her plan. Answer the following questions.…
d. Employee Awareness:- Employees were not trained properly regarding the working of data center and they were not having knowledge of it.…
1. Define the mean of Information Technology, and discuss how the management of IT has changed?…
3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways…
Effective communication in the workplace is essential for so many reasons. To competently get task relayed and executed, it is imperative that both employers and employees are on the same page. This ensures the desired completion of tasks and results. There can be a number of communication errors that can transpire from the formulation of tasks to their reception and execution. It is our job as professionals to mitigate those errors. This passage will provide an example of effective communication in a business setting, how it was effective and how it impacted the business in a successful manner.…
Public sector is a government owned business, and a private sector is a privately owned business.…
QUESTION1: What are the essential differences between motivators and hygiene factors in Herzberg’s theory of motivation?…