Management Failures
Table of Contents
1. Introduction p. 2
2. Part A: The internal and external environment p. 2
2.1. The external environment p. 2
2.2. The internal environment p. 3
3. Part B: Managerial ethics p. 4
4. Part C: Corporate social responsibility p. 6
5. Conclusion p. 7
Reference List p.9
1. Introduction
The purpose of this assignment is to portray and evaluate the main management failures that led to the collapse of ABC Learning Centres Ltd (ABC) under the management of Eddy Groves. Therefore it is to be looked at the following areas: internal and external environment, managerial ethics and corporate social responsibility. Further more it will be shown some examples of managers who had been successful by avoiding the mistakes Eddy Groves made and at some similar management failures within other companies.
Eddy Groves founded ABC as a private child care provider in 1988 and ABC grew steadily and fast, being the world`s biggest child care provider with once about 2300 centres in many countries in the world particularly in Australia and the USA before it collapsed and went into receivership with $ 1.6 Billion in November 2008 (Bita August 2009).
2. Part A: The internal and external environment
2.1. The external environment
The external environment is made up of two components, the specific environment and the general environment. The external forces of the specific environment (mainly competitors, customers, suppliers and pressure groups) have a direct influence on a manager`s decision-making and actions (Robbins et al. 2008, pp. 83). However, the forces of the general environment (economic, political/legal, sociocultural, demographic, technological and global conditions) are broad external conditions and don´t have that direct effect, the specific ones have. (Robbins et al. 2008, pp. 85-89). But they have to be considered by the management. They can have
1. Introduction p. 2
2. Part A: The internal and external environment p. 2
2.1. The external environment p. 2
2.2. The internal environment p. 3
3. Part B: Managerial ethics p. 4
4. Part C: Corporate social responsibility p. 6
5. Conclusion p. 7
Reference List p.9
1. Introduction
The purpose of this assignment is to portray and evaluate the main management failures that led to the collapse of ABC Learning Centres Ltd (ABC) under the management of Eddy Groves. Therefore it is to be looked at the following areas: internal and external environment, managerial ethics and corporate social responsibility. Further more it will be shown some examples of managers who had been successful by avoiding the mistakes Eddy Groves made and at some similar management failures within other companies.
Eddy Groves founded ABC as a private child care provider in 1988 and ABC grew steadily and fast, being the world`s biggest child care provider with once about 2300 centres in many countries in the world particularly in Australia and the USA before it collapsed and went into receivership with $ 1.6 Billion in November 2008 (Bita August 2009).
2. Part A: The internal and external environment
2.1. The external environment
The external environment is made up of two components, the specific environment and the general environment. The external forces of the specific environment (mainly competitors, customers, suppliers and pressure groups) have a direct influence on a manager`s decision-making and actions (Robbins et al. 2008, pp. 83). However, the forces of the general environment (economic, political/legal, sociocultural, demographic, technological and global conditions) are broad external conditions and don´t have that direct effect, the specific ones have. (Robbins et al. 2008, pp. 85-89). But they have to be considered by the management. They can have