Management Case Study
MGF10101- Introduction to management, Semester 1, Assignment 2.
Case Study: Sir Charles Wilberforce Hospital.
1. Table of Contents.
2. Executive Summary
3. Problem identification Analysis
Inadequate communication channels
Unmotivated staff
Insufficient leadership abilities
Lack of teamwork
4. Statement of major problems
Inadequate communication channels
Unmotivated staff
Insufficient leadership abilities
5. Generations and evaluation of alternative solutions
Inadequate communication channels
Regular work meetings
Consultative management style
Unmotivated staff
Goal setting
Job design
Reward and recognition
Insufficient leadership abilities
Retrain Keith
Dismiss Keith
6. Recommendations
Inadequate communication channels
Consultative management style
Unmotivated staff
Goal setting
Insufficient leadership abilities
Retrain Keith
7. Implementations
8. Reference list
2. Executive Summary
The case study below takes place at the Sir Charles Wilberforce Hospital’s cafeteria, which is experiencing problems with the change management. Due to the new management undertaken by Keith Davis, there was a major issue of inadequate communication channels, as Keith told his employees what to do rather than consult them, especially with the decision-making. The best alternative to rectify this problem is for Keith to adapt to a consultative management style, in order for employees to take ownership in their workplace through expressing their opinions and feel more valued, however still allowing Keith to still make the final decision.
Another major issue addressed in the Cafeteria was the amount of unmotivated staff. As employees feel unsatisfied with their work, the best solution to this issue is Goal Setting. Through employees setting strategic goals they will increase their motivation through achievement of these goals which will lead them to set more challenging ones.
Case Study: Sir Charles Wilberforce Hospital.
1. Table of Contents.
2. Executive Summary
3. Problem identification Analysis
Inadequate communication channels
Unmotivated staff
Insufficient leadership abilities
Lack of teamwork
4. Statement of major problems
Inadequate communication channels
Unmotivated staff
Insufficient leadership abilities
5. Generations and evaluation of alternative solutions
Inadequate communication channels
Regular work meetings
Consultative management style
Unmotivated staff
Goal setting
Job design
Reward and recognition
Insufficient leadership abilities
Retrain Keith
Dismiss Keith
6. Recommendations
Inadequate communication channels
Consultative management style
Unmotivated staff
Goal setting
Insufficient leadership abilities
Retrain Keith
7. Implementations
8. Reference list
2. Executive Summary
The case study below takes place at the Sir Charles Wilberforce Hospital’s cafeteria, which is experiencing problems with the change management. Due to the new management undertaken by Keith Davis, there was a major issue of inadequate communication channels, as Keith told his employees what to do rather than consult them, especially with the decision-making. The best alternative to rectify this problem is for Keith to adapt to a consultative management style, in order for employees to take ownership in their workplace through expressing their opinions and feel more valued, however still allowing Keith to still make the final decision.
Another major issue addressed in the Cafeteria was the amount of unmotivated staff. As employees feel unsatisfied with their work, the best solution to this issue is Goal Setting. Through employees setting strategic goals they will increase their motivation through achievement of these goals which will lead them to set more challenging ones.