Management
MANAGEMENT REVISION NOTES.
Organisational levels
Top managersresponsible for making organisation wide decisions and establishing the goals and plans that affect the entire organisation
First line managers the lowest level of management, and manage the work of non-managerial employees
Middle managers all levels of management between the first line level/top level of the organisation
The changing face of organisations and management
Stable Dynamic
Inflexible
- Few or slow changes
- Local focus
Individual oriented
- Permanent jobs
- Mangers commanded
- Managers made decision
Rule orientated Flexible
- Innovative
- Changing technology
- Global focused
Team orientated
- Contract/ temp job
- Participative decision making
Customer oriented Who are managers?
- People who work with and through other people by coordinating and overseeing their work activities in order to accomplish organisational goals.
- Managers get things done through people
What is management?
- The process of coordinating work activities so that they are completed efficiently with and through other people. o Efficiency – getting the most output for the least inputs o Effectiveness – doing the right things, attaining organisational goals.
What do managers do?
Managerial functions (Fayol): POLC
- Planning define goals, establish strategies for achieving those goals and develop plans to integrate and coordinate activities
- Organising arranging and structuring work to accomplish the organisation’s goals.
- Leading working with and through people to accomplish organisational goals
- Controlling monitoring actual performance, comparing actual to standard and taking action if necessary.
Managerial roles (Mintzberg) = DII
- Decisional managerial roles that revolve around decision making
- Interpersonal involve people and other duties that are ceremonial and symbolic in nature
- Informational revolves around receiving, collecting and disseminating
Organisational levels
Top managersresponsible for making organisation wide decisions and establishing the goals and plans that affect the entire organisation
First line managers the lowest level of management, and manage the work of non-managerial employees
Middle managers all levels of management between the first line level/top level of the organisation
The changing face of organisations and management
Stable Dynamic
Inflexible
- Few or slow changes
- Local focus
Individual oriented
- Permanent jobs
- Mangers commanded
- Managers made decision
Rule orientated Flexible
- Innovative
- Changing technology
- Global focused
Team orientated
- Contract/ temp job
- Participative decision making
Customer oriented Who are managers?
- People who work with and through other people by coordinating and overseeing their work activities in order to accomplish organisational goals.
- Managers get things done through people
What is management?
- The process of coordinating work activities so that they are completed efficiently with and through other people. o Efficiency – getting the most output for the least inputs o Effectiveness – doing the right things, attaining organisational goals.
What do managers do?
Managerial functions (Fayol): POLC
- Planning define goals, establish strategies for achieving those goals and develop plans to integrate and coordinate activities
- Organising arranging and structuring work to accomplish the organisation’s goals.
- Leading working with and through people to accomplish organisational goals
- Controlling monitoring actual performance, comparing actual to standard and taking action if necessary.
Managerial roles (Mintzberg) = DII
- Decisional managerial roles that revolve around decision making
- Interpersonal involve people and other duties that are ceremonial and symbolic in nature
- Informational revolves around receiving, collecting and disseminating