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Luncheon Case Study

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Luncheon Case Study
Discussion: Lisa Seifarth informed the staff about the Employee Appreciation Luncheon Friday, April 7th at the Rotanda, 1550 Bass Drive, Santee, South Carolina. Mrs. Seifarth explained the nominating process, the form and the additional awards. She also encouraged the staff to participate. In addition to Mrs. Seifarth information, Mr. Brunson informed the staff, we will have a speaker for the luncheon this year.
Action items: [Closing of Satellite Offices]
Discussion: Mr. Brunson shared with the staff, which was approved by the Board of Directors at the February 28th monthly meeting, upcoming dates to close satellite offices in the month of June to complete necessary maintenance and repairs on the buildings. St. Matthews: June 5th
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Brunson shared with the staff, which was approved by the Board of Directors at the February 28th monthly meeting, updates on the patient fee increase which will be effective beginning April 1st. The fee will increase from $185.00 to $200.00 for new patients and increase from $155.00 to $170.00 for old patients. There was no further discussion.
Action items: [Sliding Fee Schedule]
Discussion: Mr. Brunson shared with the staff, which was approved by the Board of Directors at the February 28th monthly meeting, the updated sliding fee scale. Mr. Brunson asked the front desk personnel use the sliding fee schedule on every patient effective immediately.
Action items: [Superbill Submission]
Discussion: Mrs. Willistine Wood explained in detail her plan, as the newly appointed Revenue Cycle Manager, the process of the superbill submission to expedite in a timely manner. Mr. Brunson gave a summation of the details Mrs. Wood provided by indicating, Mrs. Wood and her staff are responsible from the time the patient enters the door until FHC has received payment for the service. Mr. Brunson also encouraged front desk personnel to stop using the Xerox copies of the registration forms they currently use because the black and white copies are our image. He acknowledged Mrs. Carolyn Wigfall for the change in our
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Brunson gave a brief update on the findings from the Joint Commission. He informed the staff, the recommendations have been submitted and FHC is awaiting a response from them. Mr. Brunson indicated, when the recommendations have been acknowledged and resolved, FHC will submit a request to become an Integrated Healthcare Facility. Action items: [New Morning Foundation Grant]
Discussion: Mr. Brunson briefly shared with the staff an update on the $821,300 grant and the of the grant. The New Morning Foundation Grant will help FHC to expand our hours with all our centers being open one (1) night per week until 8:00 pm so we may be in compliance with HRSA.
Action items: [Construction of the Denmark Site]
Discussion: Mr. Brunson informed the staff, construction has started on the Denmark site and will be completed by November 26, 2017 with expectation of being ready for operation by December 1, 2017.
Action items: [Designing of the Training Center]
Discussion: Mr. Brunson gave an update on the Training Center which will be located in the lower parking lot and is where we will have our meetings. The Training Center will house Scheduling, Finance and

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