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Listening Skills

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Listening Skills
Reflection Paper, Listening Skills
Davenport University

MGMT535
4/7/2013

When it really comes down to listening, individuals are so self-absorbed that they fail to effectively listen to what others have to say. Listening is not just being able to hear what was said, it also involves the ability to understand the information being presented by the person communicating known as the speaker. Listening can be broken down into visualizing and feeling what the other person is experiencing when they are sharing their personal thoughts. With today’s technological advances, listening is becoming a forgotten skill, when we enter into arguments it is usually caused by misunderstandings and miscommunications because an individual fails to listen. If only all of us would really listen to each other, then, we would lead a more peaceful and joyful existence (Burley-Allen, 1982). As most people in today’s society know, this is not always the case. Failure to listen has led to many disagreements and conflicts throughout history. However, it is not too late for society to gain back its effective listening capabilities. Even with the modernization of the world people can still stop and genuinely listen to other people thoughts and ideas. The goal of becoming a good listener can be achieve, it is easy to realize the power of the communication process between people and how it involves the corporation of people. Communication is important to improve social relationships, It is also important in the establishment of friendships and intimate relationships. The quiz forced me to evaluate my listening skills, yet allowed me to at how I communicate in regards of respect and integrity to those around me.
Score and Outcome
I scored a 95 on the “Effective Listening/Communication Self-Evaluation” which places me in the “Above Average” group of the quiz. While considering the result of the test I came across an article that stated, “Over 8,000 people employed in businesses, hospitals,



References: Barthes, R. (1985). In the Responsibility of Forms. New York: Hill and Wang. Burley-Allen, M. (1982). Listening: The forgotten skill. Boston: Wiley. Haney, W. V. (1979). Communication and interpersonal relations. Homewood, IL: Irwin. Stewart, J. (2008). Bridges not walls: A book about interpersonal communication. Boston: McGraw Hill.

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