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Level 2 Certificate in Principles of Business and Administration (QCF)

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Level 2 Certificate in Principles of Business and Administration (QCF)
Level 2 Certificate in Principles of Business and Administration (QCF)

QCF [ 600/3451/8]

2
All Units

Unit: Principles of personal responsibilities and working in a business environment (level 2) [L/601/7638]

Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer

01.01
. Identify the main points of contracts of employment
An agreement between an employer and employee that create the starting point of the employment relationship and include the terms and conditions, these contracts are usually in writing but don’t have to be.

01.02
Identify the main points of legislation affecting employers and employees.

01.03
Identify where to find information on employment rights and responsibilities both internally and externally.

01.04
Describe how representative bodies can support the employee.

01.05
Identify employer and employee responsibilities for equality and diversity in a business environment.

01.06
Explain the benefits of making sure equality and diversity procedures are followed in a business environment.

Learning Outcome 2: Understand the purpose of health, safety and security procedures in a business environment

02.01
Identify employer and employee responsibilities for health, safety and security in a business environment.

02.02
Explain the purpose of following health, safety and security procedures in a business environment.

02.03
Identify ways of maintaining a safe and secure environment in a business environment.

Learning Outcome 3: Understand how to communicate effectively with others

03.01
Describe different methods of communication.

03.02
Explain how to choose the most appropriate method of communicating with others.

03.03
Describe ways of actively listening.

Learning Outcome 4: Understand

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