Healthy Lifestyle Hospital (HLH) is a healthcare provider under the National Healthcare Group. Since its beginnings in the early1980s it has grown rapidly to establish itself as acute-care hospital. HLH houses over 3000 professional staffs and is a comprehensive hospital with more than 800 beds, 22 clinics, 3 dental and 6 paramedical departments on top of the many specialist outpatient clinics and specialized service centres. The organization prides itself on its focus on patients as well as its people and this can be seen in its vision, mission and core values. To accomplish this, it is committed to the mission of providing personalized, specialized, accessible and cost-effective care of the highest quality within an environment of intensive research and excellent medical education.
This paper will examine the HRD function and it’s role in the organization. Specifically, this paper will examine the Learning Needs Analysis (LNA) model adopted by the organization, how the Total Company Learning Plan (TCLP) is implemented and how training is evaluated. Finally, this paper will propose recommendations for improvements.
HRD DEPARTMENT ORGANISATIONAL STRUCTURE
The role of the HRD department is essentially to Identify, Develop, Deliver and Evaluate training and development needs and …show more content…
The competency job band matrix has 5 bands or competency categories and 5 core competencies or competency elements. The 5 bands in respective order are Learner/Follower, Doer/Specialist, Technical Expert/Professional, Guru/Leader and Navigator/Boundary Shaper. The core competencies are Put Customer First, Get Things Done, Be a Team Play, Develop Self and Others and Apply Knowledge. These Competencies are described in behavioural terms so that incumbents know exactly what is