la club accor hotels
Programs general terms and conditions
Le Club Accorhotels Loyalty
page
2
Accor Favorite Guest Business
page
7
la carte ibis
page
14
A|Club Favorite Guest
page
19
SMITH 5678 1
JOHN
1 1234
123456
SMITH
JOHN
1
ANY
COMP 1 12345678
123456
1
11/201
SMITH 5678 1
JOHN
1 1234
123456
SMITH
JOHN
5678 1
1 1234
123456
General terms and conditions
1. PROGRAM DESCRIPTION
The Le Club Accorhotels loyalty program (“Program”) offered by PROFID SAS
(“Administrator”), the company that handles customer loyalty for hotels in the Accor
Group, was created to enable Le Club Accorhotels program Members (“Member” or
“Members”) to benefit from the advantages described below during their stays at
Accor hotels participating in the Program and when making purchases at Program
Partner establishments.
Membership in the Le Club Accorhotels program is only valid if allowed by the
Member's country of residence. If not allowed, membership is null and void.
2. DEFINITIONS
Client: Person who has not yet accepted the Program’s General Terms and
Conditions.
Advance: Exceptional cash advance authorized by some hotels; not eligible for earning points. Frequent Flyer Program (FFP): Loyalty program offered by an airline company.
Member: Client who has accepted the Program’s General Terms and Conditions.
Partner: Company participating in the Le Club Accorhotels program, either by offering
Le Club Accorhotels points to all Le Club Accorhotels Members who make purchases in the Partner’s own network, or by accepting Le Club Accorhotels rewards partners vouchers for purchases made in the partner’s own network, or both.
Le Club Accorhotels point: A point represents a unit of value that corresponds to a monetary expense by the Member at a hotel or partner establishment participating in the program. Bonus points may also be offered by a specific hotel for special promotions. Adjustment: Points credit following a claim by the Member or an error on the part of the Program.
Status: Membership level that
Le Club Accorhotels Loyalty
page
2
Accor Favorite Guest Business
page
7
la carte ibis
page
14
A|Club Favorite Guest
page
19
SMITH 5678 1
JOHN
1 1234
123456
SMITH
JOHN
1
ANY
COMP 1 12345678
123456
1
11/201
SMITH 5678 1
JOHN
1 1234
123456
SMITH
JOHN
5678 1
1 1234
123456
General terms and conditions
1. PROGRAM DESCRIPTION
The Le Club Accorhotels loyalty program (“Program”) offered by PROFID SAS
(“Administrator”), the company that handles customer loyalty for hotels in the Accor
Group, was created to enable Le Club Accorhotels program Members (“Member” or
“Members”) to benefit from the advantages described below during their stays at
Accor hotels participating in the Program and when making purchases at Program
Partner establishments.
Membership in the Le Club Accorhotels program is only valid if allowed by the
Member's country of residence. If not allowed, membership is null and void.
2. DEFINITIONS
Client: Person who has not yet accepted the Program’s General Terms and
Conditions.
Advance: Exceptional cash advance authorized by some hotels; not eligible for earning points. Frequent Flyer Program (FFP): Loyalty program offered by an airline company.
Member: Client who has accepted the Program’s General Terms and Conditions.
Partner: Company participating in the Le Club Accorhotels program, either by offering
Le Club Accorhotels points to all Le Club Accorhotels Members who make purchases in the Partner’s own network, or by accepting Le Club Accorhotels rewards partners vouchers for purchases made in the partner’s own network, or both.
Le Club Accorhotels point: A point represents a unit of value that corresponds to a monetary expense by the Member at a hotel or partner establishment participating in the program. Bonus points may also be offered by a specific hotel for special promotions. Adjustment: Points credit following a claim by the Member or an error on the part of the Program.
Status: Membership level that