Preview

KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS

Best Essays
Open Document
Open Document
2588 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS
KNOWLEDGE MANAGEMENT THROUGH STRATEGIC MANAGEMENT PROCESS
ABSTRACT
Knowledge Management (KM) is the key factor for the organizational success and survival. In the competitive business environments, knowledge management involve strategic management processes. The processes consist of formulating stages, implementation stages, and controlling stages. With a systematic strategic management approach, organizations are able to generate competitive advantage and achieve organizational objectives. This paper provides an approach for organization to manage KM through strategic management process. KM currently is a discipline which is growing very fast. Therefore to support business viability and competitiveness, organization needs to integrate fragmented landscape of KM with strategic management process.
Keywords: Knowledge Management, Strategic Management.
1.0 INTRODUCTION
According to Webb (1998), KM is the process of identification, optimization and active management of intellectual assets to create value, increase productivity and gain and sustain competitive advantage. Meanwhile, Murray (1998) said KM is a strategy that turns an organization’s intellectual assets and the talents of its members to produce new productivity, value and increase competitiveness. Therefore, we can conclude that KM is a discipline, designed to provide strategy, process, and technology to increase organizational learning.
A part from that, strategy is the major plan to be undertaken and allocating resources to organization (Cannon, 1968). Aaker (1984) also suggested that, organization needs to assign people or a group of people to seize the responsibility for analysing new issues, such as KM and developing responsive strategies. This is due to the fact that KM is gradually turning into a major resource center for the organizations. The basic factors provide the changes for competition advantages of the organization whereby more knowledge are shaping. The research focus is shifting



References: Aaker, D., (1984). Developing Business Strategies, John Wiley & Sons: New York. Angel L. Merano – Cerdan, Carolina Lopez – Noclas and Ramon Sabater – Sanchez (2007). Knowledge Management Strategy Diagnosis from KM Instruments Use. Journal of Knowledge Management. Vol. 11 No. 2 pp. 60-72 Bell, D.K., Jackson, L.S Bieker, T. and Gminder, C.U. (2001). “Towards Sustainability Balanced Scorecard.” Oikos PhD Summer Academy 2001. Switzerland: University of St. Gallen. Cannon, J.T., (1968). Business Strategy Policy, Harcourt, Brace and World, New York. Carpenter, M.A., & Sanders, Wm. G., (2007). Strategic Management: A Dynamic Perspective. Pearson Education David, F.R., (2005) Strategic Management Concepts and Cases Grant, R.M., (1991), The Resource Based Theory of Competitive Advantage: Implications for Strategy Formulation, California Management Review, Vol. 33 No. 3, pp. 114-35. Kaplan, R.S. and Norton, D.P. (1992). “Measures That Drive Performance” Harvard Business Review. 71-79 Kim, Y Murray, P.C. (1998), New Language for New Leverage. The Terminology of Knowledge Management, Corporate Education. Biz, LLC, NY, available at: www.ktic.com/topic6/13_term2.htm. Niven, P.R. (2002). Balanced Scorecard Step-by step: Maximizing Performance and Maintaining Results. New York: John Wiley & Sons, Inc. Tirana, A. (2002), The Knowledge Management Toolkit: Practical Techniques for Building a knowledge Management System, Prentice Hall, Upper Saddle River, NJ,. Turban at. All (2008). Information Technology for Management. Wiley. Webb, S.P., (1998). Knowledge Management: Linchpin of Change, The Association for Information Management (ASLIB), London. Zack, M. (1999), Knowledge and Strategy, Butterworth-Heinmann, Boston, MA.

You May Also Find These Documents Helpful

  • Powerful Essays

    Costa Coffee Analysis

    • 2844 Words
    • 12 Pages

    By delving into this project paper, the author intends to have better insights into how knowledge management is thought up, formulated and then imparted down into the subsidiaries of the company. The author hopes to have an in-depth understanding as to how the knowledge management enables companies and organizations to compete effectively and profitably in this era of internationalization where competition is extremely intense.…

    • 2844 Words
    • 12 Pages
    Powerful Essays
  • Best Essays

    Strategy

    • 4072 Words
    • 17 Pages

    Greiner, M, Bohmann, T., Krcmar, H., (2007), A Strategy of Knowledge Management: Journal of Knowledge Management, Vol. 11(6).…

    • 4072 Words
    • 17 Pages
    Best Essays
  • Better Essays

    Since the mid-1990s, knowledge management has become increasingly significant for business managers and companies. ‘It is broadly accepted that systematic knowledge management is tightly linked with gaining and sustaining competitive advantage.’ (Bogner & Bansal, 2007, p658-6 as cited in Hislop, 2009, p1) The definition of knowledge management is various because of the wide range of this concept and its complexity (Al-Hawamdeh, 2003). For example, the broad definition provided by McAdam and McCreedy (2000, p155 as cited in Hislop 2009, p53) note that: ‘KM relates to the management of anything classified as knowledge’ Furthermore, Hislop (2009, p59) suggests that: ‘Knowledge management is an umbrella term which refers to any deliberate efforts to manage the knowledge of an organization’s workforce, which can be achieved via a wide range of methods including directly, through the use of particular types of ICT, or more indirectly through the management of social processes, the structuring of organizations in particular ways or via the use of particular culture and people management practices.’…

    • 1109 Words
    • 4 Pages
    Better Essays
  • Best Essays

    McKinlay, A., 2002. The limits of knowledge management. New Technology, Work and Employment, 17(2), pp.76–88.…

    • 2359 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    Wilson, T.D. (2002) The nonsense of 'knowledge management ', Information Research 8(1). Paper no. 144 Retrieved from: http://InformationR.net/ir/8-1/paper144.html.…

    • 3594 Words
    • 15 Pages
    Powerful Essays
  • Best Essays

    Davenport, T.H. & Prusak, L. (1998) Working Knowledge: How Organisations Manage What They Know, Boston, Harvard Business School Press…

    • 2708 Words
    • 11 Pages
    Best Essays
  • Best Essays

    Knowledge management systems (KM) has been an important factor or component when seeking effective organizational management. A component based knowledge…

    • 3057 Words
    • 13 Pages
    Best Essays
  • Better Essays

    References: Alavi, M., and Leidner, D.E. “Review: Knowledge Management and Knowledge Management Systems,” MIS Quarterly (25:1), March 2001, pp. 107-136.…

    • 1312 Words
    • 6 Pages
    Better Essays
  • Good Essays

    [Villela et al., 2001] Villela, K., Santos, G., Bonfim, C., et al.: ”Knowledge Management in…

    • 5203 Words
    • 21 Pages
    Good Essays
  • Satisfactory Essays

    As mentioned previously, the article derives its main findings from 5 case studies. The case studies are of a range of businesses attempting to implement a variety of Knowledge Management systems. Case 1 follows a Global Bank attempting to implement a KM project with the objective of using its intranet to develop a Knowledge Management system that would integrate information and services across its global divisions. Case 2 follows a pharmaceutical company attempting to implement 3 major Knowledge Management projects; ‘Lessons’, a system to archive operational knowledge, ‘Warehouse’, a system to capture the details of administrative and decision making process, and Café, a platform for self-reflection. Case 3 follows a manufacturing company attempting to implement three knowledge management systems to improve knowledge of production methods, distribute information of offered products and improve structural product design. Case Four follows a European-based company attempting to convert to…

    • 339 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Knowledge Management System

    • 4835 Words
    • 20 Pages

    Management (KM) in organizations, specifically - knowledge generation, codification, and transfer (Ruggles, 1997). The use of KM in organizations is now widely recognized and expected to be an important part of organizational practices in the future.…

    • 4835 Words
    • 20 Pages
    Powerful Essays
  • Satisfactory Essays

    • Knowledge Management (KM): Tata Steel decided to embark on formal KM initiative in the year 1999. The beginning was made in July ’99 to place a Knowledge Management (KM) program for the company and systematically as well as formally share and transfer learning concepts, best practices and other implicit knowledge.…

    • 533 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Km Creation Processes

    • 1514 Words
    • 7 Pages

    In the first phase of knowledge management managers focused on data and information processing, and on information systems management. The goal was to observe, gather, store in data bases, and manage existing knowledge in information systems as any other assets. In the second phase, knowledge management focused on the organizational knowledge sharing process.…

    • 1514 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Nanu ini? Takla

    • 361 Words
    • 2 Pages

    3/22/2013 · By Elisabeth Goodman Knowledge Management past and ... organisation from the Knowledge Management ... Management: past, present and future ...…

    • 361 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Knowledge Management in Sme

    • 9895 Words
    • 40 Pages

    4. KPMG (1998), Knowledge Management. Research Report 1998, a full report can be found on the Website of KPMG (http://www.kpmg.nl).…

    • 9895 Words
    • 40 Pages
    Powerful Essays

Related Topics