Preview

Knowledge Management

Powerful Essays
Open Document
Open Document
2695 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Knowledge Management
Knowledge Management

"Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships. Knowledge managers find these human assets, help people collaborate and learn, help people generate new ideas, and harness those ideas into successful innovations" (Bateman, 2004, p.8-9). One of the most important factors of change in management is the growing need for good, new ideas. Knowledge management is an approach that allows people to produce change. It 's bringing people together and collecting ideas from the group that can provide further success for the company and personally for the employees. A new idea can produce growth and motivation within a company. If the employees and the company as a whole come together and grasp a new idea, it ultimately can lead to new inventions of products and services. (Lineman, 2004.) Knowledge management is the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization. Two types of knowledge management are usually defined. The first is identifying knowledge. This means the documents and catalogues knowledge held by individuals and other forms of intellectual capital within the organization. Knowledge documentation generally includes a directory of experts or specialists, a database of best practices, foreign language capabilities, or unique talents or skills. In many organizations these are computer accessible databases of individuals and their competencies in the form of documents: memos, team progress reports, journal articles, resumes, working papers and research reports. The second type of knowledge management functions to facilitate the sharing of knowledge throughout the organization. This is usually



References: Bateman, T.S. (2004). Management: The New Competitive Landscape. New York, New York: McGraw Hill Companies, Inc. Brown, J.S. (2000, May/June). Balancing Act. Peer Reviewed Journal, 78(3), 1-6. Cappel, P. (2001). Finding and Keeping the Best People. Boston, MA: Harvard Business School Publishing Corporation. Drucker, P.F., & Hammond, J.S. (2001). Decision Making. Boston, MA: Harvard Business School Publishing Corporation. Gilmour, D. (2001, October). How to fix Knowledge Management. Peer Reviewed Journal, 81(10), 1-2. Halal, W.E. (1996). The New Management. San Francisco, CA: Berret-Koehler Publishers, Inc. Hammer, M. (2004, Summer). Why Don 't We Know More About Knowledge? Peer Reviewed Journal, 45 (4), 15-18. Hansen, M.T. (1999, May/Apr). What 's Your Strategy for Managing Knowledge? Peer Reviewed Journal, 77 (2), 1-12. Hiser, J. (1998, July). Understanding the Value of Your Employees ' Knowledge. Internal Auditor. (1998, August). Tapping Corporate Knowledge. Peer Reviewed Journal, 55 (4), 1 of 1. Kinney, T. (1999, December). Knowledge Management: Intellectual Capital. Manzoni, J.F. (1999). Managing People. Boston, M.A: Harvard Business School Publishing Corporation.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    | The author points out that successful implementation of Knowledge management has determinants that are specific to different organizational contexts. However, some factors that have had a significant impact on making an organization’s Knowledge management system a success are: 1. A shared understanding of the concept of knowledge management 2. The identification of the value of the co-creation of the knowledge management strategies which make up the system 3. The positioning of knowledge management as a strategic focus area in the organization. 4. Appropriate management of information throughout all stages of the Knowledge life-cycle and the appropriate alignment of technology and information to ensure access to knowledge for all individuals involved. 5. Understanding the role of organizational culture in the working of the organization and its importance in making the knowledge management system a success.…

    • 360 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    In order to create, develop and extract value from knowledge and information, the right operational and strategic processes are needed to put into place. Knowledge management leads to structure and management methods based upon idea sharing thus giving voice to customers, workers and partners. From the organizational perspective, the objectives of exploiting information and knowledge resources should aim to support the effective utilization of knowledge in every company. Generate new knowledge, access valuable knowledge from outside sources, use knowledge in decision making, embed knowledge in processes, products, and services; represent knowledge in documents, databases, and software; facilitate knowledge growth through culture and intensives, transfer existing knowledge into other parts of the organization, and measure the value of knowledge assets and/or the impact of knowledge management.…

    • 1899 Words
    • 8 Pages
    Best Essays
  • Good Essays

    Knowledge is something that comes from information processed by using data. It includes experience, values, insights, and contextual information and helps in evaluation and incorporation of new experiences and creation of new knowledge. People use their knowledge in making decisions as well as many other actions. In the last few years, many organizations realize they own a vast amount of knowledge and that this knowledge needs to be managed in order to be useful. “Knowledge management (KM) system” is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization. Intellectual capital is considered as a key influencer of innovation and competitive advantage in today’s knowledge based economy. Knowledge management helps in obtaining, growing and sustaining intellectual capital in organisations. This paper focuses on how knowledge management and intellectual capital helps the organization to achieve their goals and as well as the relation between these two concepts.…

    • 2575 Words
    • 11 Pages
    Good Essays
  • Powerful Essays

    Mrs. Mariam

    • 10210 Words
    • 41 Pages

    Introduction One of the novel ways for improving competitiveness and productivity in organizations is the implementation of knowledge management (KM), understood as meaning the capacity to create, collect, organize, access and use knowledge. This situation has arisen because…

    • 10210 Words
    • 41 Pages
    Powerful Essays
  • Good Essays

    Expert Systems

    • 1083 Words
    • 5 Pages

    Knowledge management is a type of expert system; a concept that arose in the 1990’s that basically suggests that the enterprise must come up with a systematic process that has a ‘base’, where the intangible item of knowledge can be stored, updated, maintained and managed. Knowledge management has most recently been defined as “an integrated approach to identifying, capturing, evaluating, retrieving and sharing the information asset of a company; such assets can include databases, documents, policies, procedures and expertise within the workers,” (Koenig, 2012, pg. 1).…

    • 1083 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    A more simple definition is that knowledge management is the process through which organizations generate value from intellectual and knowledge based assets…

    • 1248 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Knowledge Management

    • 2038 Words
    • 9 Pages

    Knowledge Management (KM) refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them.…

    • 2038 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    2) What is a knowledge management system? A knowledge management system is a concept that enables knowledge-based assets to create value for businesses. This helps the business to retain knowledge of one employee and be able to pass along the knowledge to other employees in the business. The importance of this is so that businesses can capture employee ideas that can increase efficiency and effectiveness of a certain area and be able to pass that knowledge on to other employees. This helps to ensure that the knowledge is never lost and the business can continue to grow.…

    • 401 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills. In early 1998, it was believed that few enterprises actually had a comprehensive knowledge management practice (by any name) in operation. Advances in technology and the way we access and share information have changed that; many enterprises now have some kind of knowledge management framework in place.…

    • 5495 Words
    • 22 Pages
    Powerful Essays
  • Powerful Essays

    Knowledge Management

    • 3758 Words
    • 16 Pages

    A good operational definition of knowledge management is the deliberate introduction of an improved and more effective information environment. (Koenig, 1999, pg77)…

    • 3758 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    Knowledge Management

    • 258 Words
    • 2 Pages

    Knowledge management in an organisation means to capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it.There are two types of knowledge explicit and tacit.…

    • 258 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    knowledge management

    • 6468 Words
    • 26 Pages

    Purpose – Many terms commonly used in the field of knowledge management (KM) have multiple uses and sometimes conflicting definitions because they are adapted from other research streams. Discussions of the various hierarchies of data, information, knowledge, and other related terms, although of value, are limited in providing support for KM. The purpose of this this paper is to define a new set of terminology and develop a five-tier knowledge management hierarchy (5TKMH) that can provide guidance to managers involved in KM efforts.…

    • 6468 Words
    • 26 Pages
    Good Essays
  • Good Essays

    Basically, the four issues of the knowledge management are human’s selfishness, culture in the organizations, information technology issue and lacking of training. The knowledge management approaches are specifically designed for the problems normally occurred in the organizations. In this process of working on the research of this topic, there is a feedback. The lesson learnt about Knowledge Management is to see what knowledge is important. Organizations are falling into tacit and explicit knowledge only. Some of the knowledge is really useful to offer competitive advantage. Explicit knowledge comes in words such as books, documents, project, and report. Some cases of the explicit knowledge are not that useful without experience incurred. On the other hand, tacit knowledge is hard to put it in words in details but it can be found in the conversation between client and employee. The organizations worried about the loss of the tacit knowledge because somehow the organization may benefit from it. The knowledge management solutions for managing the tacit knowledge are difficult to capture. Some of the approaches are well-designed for both types of…

    • 1991 Words
    • 8 Pages
    Good Essays
  • Good Essays

    Knowledge Management

    • 1230 Words
    • 5 Pages

    Knowledge has become a precious property and Knowledge Management has been widely practiced by many organizations as one of the most promising ways of achieving success in the information age (Malone, 2002).…

    • 1230 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Research Proposal

    • 3397 Words
    • 14 Pages

    Hansen, M.T., Nohria, N. and Tierney, T., 2009. What 's your strategy for managing knowledge. Harvard Business Review, 77(2), pp.106-116.…

    • 3397 Words
    • 14 Pages
    Best Essays