Khanguyen
ESSAY SUBJECTS: MARKET LEADER
BANKING AND FINANCE
Group 2 (Group list) * Trần Thị Thân Aí * Truong Thi Bong * Nguyen Quang Hieu * Vo Thi Huong * Nguyen Thi My Linh * Le Thi Ngoc Nga * Pham Thi Thanh Nga * Ngo Thi My Phuong * Dinh Thi Tam
Instructor: Le Thi Thanh Tung
INTRODUCTION Bank is a type of organization which plays an important role in the economy. In fact, many finacial organizations – including stock trading, stock brokerage firms and insurance companies are trying to make the bank service become more development. The agencies of the bank show that specific business transactions between the bank and the companies is one of the essential problems in the economy. In the current conditions, Vietnam's banking system as a turning in mediating between saving and investing. On the other hand, the stock market hasn’t stopped promoting the role of the bank become increasing.
3. The relationship between banks and companies.
3.1 The basic aspects of the bank:
There are five basic aspects:
- The level of reliability: The features related to the process of service delivery requires accuracy, stability, reliability. When the banks promise to do something in the particular time, have they done like that ? When companies have problems, are the banks really interested in solving this problem? Do the banks provide on time the services which are committed ?
- The level of Assurance: shown in the knowledge and the behavior of the service providers, as well as the potential making their trust and confidence..
- Tangible factor (Tangibles): Shown in material conditions, supporting equipment, of the forms of external service providers. Are the banks equipped modernly or arranged eye-catching or not? Do the uniforrms of the banking staff look neat and elegant?
- The understanding (Empathy): Expressing by the concern or the note of the bankss to the companies. Do the banks express special interest to individuals of the companies? Time,
BANKING AND FINANCE
Group 2 (Group list) * Trần Thị Thân Aí * Truong Thi Bong * Nguyen Quang Hieu * Vo Thi Huong * Nguyen Thi My Linh * Le Thi Ngoc Nga * Pham Thi Thanh Nga * Ngo Thi My Phuong * Dinh Thi Tam
Instructor: Le Thi Thanh Tung
INTRODUCTION Bank is a type of organization which plays an important role in the economy. In fact, many finacial organizations – including stock trading, stock brokerage firms and insurance companies are trying to make the bank service become more development. The agencies of the bank show that specific business transactions between the bank and the companies is one of the essential problems in the economy. In the current conditions, Vietnam's banking system as a turning in mediating between saving and investing. On the other hand, the stock market hasn’t stopped promoting the role of the bank become increasing.
3. The relationship between banks and companies.
3.1 The basic aspects of the bank:
There are five basic aspects:
- The level of reliability: The features related to the process of service delivery requires accuracy, stability, reliability. When the banks promise to do something in the particular time, have they done like that ? When companies have problems, are the banks really interested in solving this problem? Do the banks provide on time the services which are committed ?
- The level of Assurance: shown in the knowledge and the behavior of the service providers, as well as the potential making their trust and confidence..
- Tangible factor (Tangibles): Shown in material conditions, supporting equipment, of the forms of external service providers. Are the banks equipped modernly or arranged eye-catching or not? Do the uniforrms of the banking staff look neat and elegant?
- The understanding (Empathy): Expressing by the concern or the note of the bankss to the companies. Do the banks express special interest to individuals of the companies? Time,