Preview

Karthik

Powerful Essays
Open Document
Open Document
1951 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Karthik
(25778) Plan Risk Management in an Organisation
Individual Assessment

Submitted To – Priyanka Pajni
Submitted By – Amardeep Singh Malhi
I.D. Number – A 6708
Due Date – May 24, 2013

Outcome 1
The author will select Burger King as an organisation which operates in New Zealand to answer the following questions. Burger King is a fast food restaurant chain which has its operations in all over New Zealand. Burger King’s first store was opened in 1954 in Miami, U.S.A and is second largest hamburger fast food chain in world.
Mission
The mission of Burger King is to provide the best quality food at a reasonable price, serving the customers quickly, in a clean and attractive environment (www.bk.com).

Core Values
The core values of Burger King focus on the food, people, environment and promoting the ethical culture within an organisation (www.bk.com). The company believes in delivering the high standard job at the first attempt so that the customers can get a gold standard service. Providing fresh, healthy food to customers is the priority of the organisation. Burger King also aims to keep the restaurants clean and hygienic so that more customers get attracted towards the brand. Strategic Goals
Burger King uses the strategy of advertising its products through radio and television commercials to reach the mass customers. The company recently renovated its stores in New Zealand and utilized the information collected through research method to provide better services to the customers. Burger King aims to strengthen the brand image in the long term and align with core competencies.

Objectives
The objectives of Burger King are to maintain the brand reputation and loyalty and provide high standard of customer service so that the customers are satisfied. Eventually this enables the company to get more customers and helps to increase the profits of the company. The company’s objective is to increase the awareness of Burger



References: (n.d.). Retrieved May 4, 2013, from www.bk.com: http://www.bk.com/en/us/company-info/about-bk.html (n.d.). Retrieved May 4, 2013, from www.bk.com: http://www.bk.com/en/us/company-info/corporate-responsibility/index.html

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Tui Mgt 499 Module 1 Slp

    • 426 Words
    • 2 Pages

    The McDonalds Corporation mission is to be our customers’ favorite place and way to eat. Our worldwide operations are aligned around a global strategy called the Plan to Win, which center on an exceptional customer experience through people, products, place, price and promotion. McDonalds is committed to continuously improving their operations and enhancing our customers’ experience. The goals or as McDonalds identifies them as the values of the corporation is to 1. Place the customer experience at the core of all we do 2. Be committed to the people 3. Believe in the McDonalds system, and to operate their business ethically.…

    • 426 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    First, the long-term objective must be acceptable by those whom the objective was meant to serve. Second, the objective must be flexible; otherwise, striving to complete an objective while ignoring outside factors may null the results or may be harmful to the organization. The objective must be measurable over time and motivate those that will carry out the work. The fifth and sixth characteristics are the objective must be understandable and achievable. The authors will define Burger King’s Long-term objectives as they align to the following areas: market position, image, public responsibility, and product innovation. Nowadays Burger King Corporation is the second largest fast-food chain in the United States, trailing only McDonald's. The company has more than 10,400 franchises and owns about 1,000 for chain wide, with locations in all 50 states and 56 countries around the world. The company serves 15.7 million customers each day and over 2.4 billion Burger King Hamburgers are sold each year across the…

    • 718 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    BURGER KING SEEKING CONSISTENCY Burger King: Seeking Consistency in Leadership and Image For nearly 60 years, Burger King has served flame-broiled hamburgers at an affordable price. In this sense, the fast-food chain best known for its over-sized sandwich has been nothing…

    • 5688 Words
    • 23 Pages
    Better Essays
  • Powerful Essays

    The McDonalds organisation is committed to QSC – quality, service and cleanliness. In doing this they are striving towards gaining trust and respect from their customers. The restaurant chain primarily sells fast and convenient foods such as hamburgers, fries, chicken products and desserts, but also caters for the health conscience by delivering heart tick approved meals and deli choice options. As part of their marketing mix they have differentiate themselves from competitors by placing an emphasis on customer satisfaction and the customer experience as whole. In comparison to Hungry Jacks “the burgers are better” slogan which stresses only the burgers are better.…

    • 7731 Words
    • 31 Pages
    Powerful Essays
  • Powerful Essays

    Burger king often abbreviated as BK, Burger King is a global company. The first thing that comes into your mind when hearing or reading the word Burger King is that it makes you think of a tasty Burger. Burger King is known as the kings of burgers.…

    • 3128 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    In-N-Out Burger Case Study

    • 1212 Words
    • 5 Pages

    In the eyes of its customers, In-N-Out Burger provides them a huge value that they are willing to go well out of their way for. From In-N-Out’s beginning, their marketing plan has been simple and effective in order to capture value from its customers. For this to happen, In-N-Out needs to understand the market place and their customers needs and wants. In this case, In-N-Out knows that their customers do not just want a burger from a large chain restaurant, but one from a restaurant that has kept its original philosophy in place, “Give customers the freshest, highest quality foods you can buy and provide them with friendly service in a sparkling clean environment” (Principles 33). This philosophy has helped to keep the company on track and to continue capturing value from its customers.…

    • 1212 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Mcdonals V.S Burger King

    • 706 Words
    • 3 Pages

    2. Burger King is known to provide the customer with many choices and also to provide quicker service.…

    • 706 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Now even though they both seem to be basically the same, there are differences within these two franchises. One way that they are different is in the way they prepare and process their foods. At Burger King, they use a process where there is no human intervention while cooking their burgers.…

    • 1207 Words
    • 5 Pages
    Best Essays
  • Good Essays

    If you visit the company websites, each boldly declares they are committed to quality. Burger King's website features a changing banner at the bottom. The larger type and different font color immediately draw the eye. This banner tells the consumer how committed Burger King is to healthy food, with statements like, " We have created a nutrition advisory panel consisting of outside experts in nutrition and health." and " BKC is the first Quick Service Restaurant chain…

    • 1090 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Burger King Ehtics

    • 310 Words
    • 2 Pages

    Burger King has strived to have very good ethical practices installed into their system of business. Honesty, integrity and respect are very common goals in the restaurants of Burger King. Good business practices are audited often to insure the quality and respect of the management and employees are in order.…

    • 310 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    McDonald and Burger King are two famous brands in hamburger market, and they both are very successful in their business. But their different strategies in marketing lead to different operation management. These two cases choose one McDonald’s store and one Burger King’s store to show the difference, which are in the same area.…

    • 595 Words
    • 3 Pages
    Satisfactory Essays
  • Best Essays

    Media Strategy Burger King

    • 1580 Words
    • 7 Pages

    Building brand image and awareness using integrated marketing communications is Burger King’s top goal. Burger King will target this towards men aged from 18 to 35. Our communication objectives will be achieved through traditional advertising such as Television, and print to dominate campaign and digital/interactive media such as web sites, online campaign and banner advertisement.…

    • 1580 Words
    • 7 Pages
    Best Essays
  • Powerful Essays

    Five Guys Burger

    • 1617 Words
    • 7 Pages

    By careful reading of the Five Guys’ case study, I think quality product and customer satisfaction is the main philosophy of the Five Guys burger. According to Jerry Murrell "We need to concentrate on the quality of our product, and the satisfaction of the customers". Five Guys maintained its philosophy of quality product for instance freshly prepared bun, fat free meat and no corner cut fries. As mentioned in the case study "The meat for the burgers - 80 percent lean- is always fresh, never frozen and their plants so clean, you could eat off the floor".…

    • 1617 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Burger King is a global-American chain of fast food restaurants, originating from Miami, Florida. The company was founded in 1953 by David Edgerton and James McLamore and currently operates over 13,000 outlets in 79 countries. The company menu has transitioned from their traditional hamburger, fries and soda to a wider variety. Approximately 90% of their outlets are privately held franchises, leaving the company relying solely on franchise fees. Their major global competitors include:…

    • 8084 Words
    • 29 Pages
    Powerful Essays
  • Satisfactory Essays

    * Also they should penetrate in the market by opening new stores in almost every popular locality. This strategy will not only help them to increase their sales but also through this they can also cater new markets and also revive the name of Mr. Burger more efficiently.…

    • 534 Words
    • 3 Pages
    Satisfactory Essays

Related Topics