Persuasion is a concept evident in both scenes, and it has to do with one party causing another party to do something that it wants through reasoning or argument. Persuasion can be used to balance power in a negotiation. The hardball tactics of aggression and intimidation are evident in both scenes as well. Aggression is the relentless push for more concessions, while intimidation is the attempt to force the other party to agree by means of emotional play. There is also evidence of power play in the scenes, namely legitimate power and coercive power. Legitimate power is derived from ones position and Coercive power derived from the ability to punish others. (Lewicki, 2004)
The first negotiation scene was a telephone conversation between Frank and John. Frank introduced himself and asked john for some time and to let some of the hostages go, because in his own words, “I do for you, you do for me; show some good faith.” Frank tried to reason with him, but John remarked that he would only let some of the hostages go if his son was put on the heart transplant list. Franks
Bibliography: Cassavetes, N. (Director). (2002). John Q [Motion Picture]. Lewicki, R. (2004). Essentials of Negotiation. New York: McGraw-Hill.