John Lewis Customer Service Essay
Introduction: customer service are All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship. in this report I will be talking about the customer service in retail for the three retailers john Lewis department store boots and pc world customer service will help deal with any problems encountered by the customer, for example if a customer has a problem regarding their goods they would ask customer service for assistance in order to tackle and solve this problem.
John Lewis: john Lewis is a department store which is large retail establishment with an extensive assortment in variety and range of goods, organized into separate departments. All departments are housed under the same roof to facilitate buying, customer service, merchandising, and control
Boots: boots is a multiple variety store which sells products from a variety of different ranges at a cost that’s affordable and not expensive
Pc world: pc world is a specialist outlet store which are retail businesses that focus on specific product categories, such as office supplies, men's or women's clothing, and carpet. It isn't the product they sell that determines if a …show more content…
John Lewis often use customer satisfaction as a way to improve their business and release better products in order stratify customer’s in john Lewis in order to make profits and customer are happy for what they are purchasing john Lewis try to satisfy customers by selling a variety of goods from clothing to electrical to attract different markets and potential customers to be successful and build a reputation that shows that they satisfy customers through the goods they
John Lewis: john Lewis is a department store which is large retail establishment with an extensive assortment in variety and range of goods, organized into separate departments. All departments are housed under the same roof to facilitate buying, customer service, merchandising, and control
Boots: boots is a multiple variety store which sells products from a variety of different ranges at a cost that’s affordable and not expensive
Pc world: pc world is a specialist outlet store which are retail businesses that focus on specific product categories, such as office supplies, men's or women's clothing, and carpet. It isn't the product they sell that determines if a …show more content…
John Lewis often use customer satisfaction as a way to improve their business and release better products in order stratify customer’s in john Lewis in order to make profits and customer are happy for what they are purchasing john Lewis try to satisfy customers by selling a variety of goods from clothing to electrical to attract different markets and potential customers to be successful and build a reputation that shows that they satisfy customers through the goods they