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Joe Willis: Feeling the Heat in Thailand Case Study

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Joe Willis: Feeling the Heat in Thailand Case Study
JOE WILLIS: FEELING THE HEAT IN THAILAND
JOE WILLIS: FEELING THE HEAT IN THAILAND

Joe Willis and his team are faced with a massive mess that they must clean up and restore order back to the entity. Throughout the story Joe is read as the protagonist, but to the workers he aims to empower and improve to increase performance/productivity he is seen as the antagonist and only there because he is on a ‘witch hunt’. The fear instilled because of word of mouth that he is from ‘internal audit’ makes workers a bit worried about job security. The support affection that follows after, when he is paraded out by police and supported by the sales manager both then and during court reveals that there is a sense of friendship and connection between the employee and foreigners.
To this story there is but many tasks Joe Willis and his team must tackle to accomplish his goal of reporting his success to his higher authority. Joe must manage to keep his workforce in high performance, increase morale, incorporate the culture, build trust and improve relations. For Joe to make this a reality he must overcome obstacles that incorporate the individual and as a collective, it will test his ability of: * Patience * Trust * Courage * Culture * management
The real problem is the lack of honesty which leads to diminished trust, it seems like the most honest character is the ‘driver’, understandably one must disguise ones identity for an audit but honestly and legally doing a visa properly is another thing. When honesty is established you will then experience trust as the other knows that what you speak is the truth, but one must be tactful in how they communicate their honesty as not to harm the others feelings. Honesty builds positive relationships and since this culture is based on building a long lasting relationship Joe and his team should harness this and use it to assist them to build their relations with employee’s particularistic culture. With honesty



Bibliography: Brakhage. D, H. E. (2010). Honesty. In Kilgore.G, ABC 'S of selling with etiquette (pp. 44-45). Vilas: Cantubury House Publishing. Fasco Motors. (2000, N/A N/A). ThiaTambon. Retrieved April 21, 2012, from Fasco Motors (Thialand) Limited: http://www.thaitambon.com/Tambon/tesmedesc.asp?ID=120108&SME=0361011429 Trompenaars.F, H.-T. (1997 ). Riding the Waves of Culture. London: Understanding Cultural Diversity in Buisness. Wikipedia. (2012, may 5). Public holidays in Thailand. Retrieved may 6, 2012, from Wikipedia : http://en.wikipedia.org/wiki/Public_holidays_in_Thailand

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