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Internship Report
FOREIGN TRADE UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION
Major: International Business
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MID-TERM INTERNSHIP REPORT

The process of human resource management at VICA Consultants International Ltd. and some recommendations for improvement

Student
: Do Thi Anh Ngan
Class
: A1
Supervisor
: Ms. Le Thi Thu, Msc

Hanoi, 7/2009

Table of Contents
Preface 2
Part 1: Introduction to VICA 4
1. Establishment and Development of VICA 4
2. Organizational structure 5
3. Business activities 7
Part 2: The analysis of the human resource management process at VICA 10
1. Human resource management process 10
1.1. Definition 10
1.2. Human resource management process. 11
2. The process of human resource management at VICA 14
2.1. Full-time workers 14
2.2. Associate consultants 16
3. Comments on VICA’s HRM practices. 17
Part 3: Recommendation for improvement 18
Part 4: Internship experience 20
References 22

Preface

The world business is becoming more and more complicated as technology is in its age of development and changing at a rapid pace. It seems that technology is reducing the role of people. However, this could be true in the production era only. Today, there are a lot more of new types of business where human play an important role along with that of machines and technology. Furthermore, there is a change in the conception and perception of the management of human resource (HR). As the name suggested, human now is the resource of a company, the key to its success, not the cost to a business as we used to perceive. Human is the asset that a company must seek for, maintain, and develop. Understanding this, many companies are trying their best to attract a good pool of workers in the labor force in order for them to gain a competitive advantage against their rivals. In conclusion, human resource plays a strategic role in the sustainable development of companies.
Seeing the importance of Human Resource Management (HRM) in business, I have been



References: Armstrong, Michael., 2006. A handbook of human resource management practice. 10th ed. London and Philadelphia: Kogan Page Limited. Kleiman, Lawrence S., 2000. Human resource management: a management tool for competitive advantage. 2nd ed. USA: International Thomson Publishing Inc. Torrington, Derek; Hall, Laura; Taylor, Stephen, 2008. Human resource management, 7th ed. Essex: Pearson Education Limited.

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