Preview

International Resource Management of Mcdonald

Powerful Essays
Open Document
Open Document
2058 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
International Resource Management of Mcdonald
Introduction

International Human Resource Management (IHRM) is a core aspect of HRM, essential for all international practitioners (CIPD, 2012). It is a vital concept for HR managers in multinational enterprises (MNEs). IHRM is about the world-wild management of Human resources (Brewster, 2002) IHRM refers to any HR professional who is working in an organisation which operates in more than one country (CIPD, 2012).
According to Amstrong (2010, p.8) Internationalisation connotes an expansion of interfaces between nations, the flow of business, goods or capital from one country to another, that is, action in which nationality is still strong in the consciousness (Sparrow et al., 2004 p.17).
Mc Donald is the world’s largest fast-food chain operating in 119 countries, serving over 65 million people each day (1% of the world’s population), in there 34 000 restaurants. (Business Insider, 2012) 80 percent of outlets are owned by independent operator using franchise as an expansion strategy to reach a maximum of customers. (Franchise Direct, 2012). McDonald’s $27 billion in revenue makes it the 90th-largest economy in the world and the $8.7 billion in revenue from franchise store alone, makes McDonald richer than Mongolia (SEC, 2012). McDonald employs 1.8 millions people worldwide. It is actually the biggest employer of USA (McDonald’s statistics).
The report will be divided in four main parts. First of all, the author will defined and analysed the different approaches that McDonald used for the next 3 topic areas of IHRM, which are: the Recruitment, the training and career planning of employees. The author will integrate theories and compare between each other. The next point will highlight Staffing issues to achieve company’s goals. Then, a conclusion will be added and some recommendations proposed to improve and fill the gap.

2.0 different approaches

Comprehensive human resource strategy is adopted from recruitment and training to pay reward schemes tin



Bibliography: Lye, P. (2007) Human resource issues in the Hospitality Industry [online]. Available from: <http://www.4hoteliers.com/4hots_fshw.php?mwi=2205> [Accessed 21st February 2013] Katrin, T., Soren, S. and Alexander, K. (2011) Top Management Diversity and Strategic Innovation Orientation: The Relationship and Consequences for Innovativeness and Performance, Journal of Product Innovation Management, Vol. 28, Iss: 6, pp. 819-832 Hospitality Ireland (2008) McDonald’s extols benefits of ‘McJob’, Hospitality Ireland, Vol. 4, Iss: 51, p. 86 Gröschl, S. (2011) Diversity management strategies of global hotel groups: A corporate web site based exploration, International Journal of Contemporary Hospitality Management, Vol. 23, Iss: 2, pp.224 – 240 Davidson, M., McPhail, R. and Barry, S. (2011) Hospitality HRM: past, present and the future, International Journal of Contemporary Hospitality Management, Vol. 23, Iss: 4, pp.498 – 516 Sweeney, C. (2012) The 4 biggest issues for HR to tackle this year [online]. Available from: <http://blog.peoplemanagement.co.uk/2012/02/the-four-biggest-issues-for-hr-to-tackle-this-year> [Accessed 17th February 2013]. Bates, D. (2012), Marijuana deals, the pain of Happy Meals and how to get a free Big Mac: McDonald 's worker reveals secrets of fast-food giant  (and warns against ordering grilled chicken). Online. Available from: http://www.dailymail.co.uk/news/article-2166611/McDonalds-worker-reveals-secrets-fast-food-giant--warns-ordering-grilled-chicken.html The Times (No date) McDonald 's : Recruiting, selecting and training for succès. http://www.thetimes100.co.uk/downloads/mcd/mcd_10_full.doc.

You May Also Find These Documents Helpful

  • Better Essays

    Functions Paper

    • 1430 Words
    • 6 Pages

    References: Powers, T., & Barrows, C. (2006). Management in the Hospitality Industry (8th ed.). Simultaneously, Canada: John Wiley&Sons Inc.…

    • 1430 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Eeo Syllabus

    • 2075 Words
    • 9 Pages

    This course provides students with a basic understanding of human resources in the hospitality industry. The employee turnover rate in this industry far exceeds that of any other industry; therefore…

    • 2075 Words
    • 9 Pages
    Good Essays
  • Good Essays

    Osoian, C., & Petre, A. (2013, Dec). Human Resource Management Practices and Hotel Innovation. Studia Universitatis Babes-Bolyai, 58(3), 80-89. Retrieved from http://p2048-www.liberty.edu.ezproxy.liberty.edu:2048/login?url=http://search.proquest.com.ezproxy.liberty.edu:2048/docview/1492958461?accountid=12085…

    • 1091 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Bassett-Jones, N. (2005). The Paradox of Diversity Management, Creativity and Innovation. Creativity and Innovation Management, 14(2), 169-175.…

    • 2068 Words
    • 9 Pages
    Best Essays
  • Good Essays

    Harrah's Essay

    • 1105 Words
    • 5 Pages

    Human resources are one of the important factors in the hospitality business : ( the management has to make sure that all employees are ready to…

    • 1105 Words
    • 5 Pages
    Good Essays
  • Best Essays

    Bibliography: Armstrong, M. (2010): Armstrong’s Essential – Human Resource Management Practice: A Guide to People Management, London: Kogan Page Beardwell, J. and Claydon, T. (2010): Human Resource Management – A Contemporary Approach, 6th edition, Harlow: Pearson Boella, M. and Goss-Turner, S. (2005): Human Resource Management in the Hospitality Industry – An Introductory Guide, Oxford: Butterworth-Heinimann Bratton, J. and Gold, J. (2003): Human Resource Management – Theory and Practice, 3rd Edition, New York: Palgrave Macmillan Caruth, D.L., Caruth, G.D. and Pane, S.S. (2009): Staffing the Contemporary Organization: A Guide to Planning, Recruiting, and Selecting for Human Resource Professionals, 3rd Edition, Westport: Praeger Publishers Dessler, G. (2003): Human Resource Management – International Edition, 9th Edition, New Jersey: Prentice Hall O’Brien, O. (2012): Study Guide in Human Resource Management, University College Dublin Pinder, C. C., 2008. Work Motivation in Organizational Behavior. 2nd ed. New York: Psychology Press. Riley, M. (1996): Human Resource Management in the Hospitality and Tourism Industry, 2nd Edition, Oxford: Butterworth-Heinemann Riley, M. (2000): Managing People – A guide for managers in the hotel and catering industry, 2nd Edition, Oxford: Butterworth-Heinemann Robbins, S. P. & Judge, T. A., 2011. Organizational Behavior. 14th ed. Essex: Pearson. Sisson, K. and Storey, J. (2000): The Realities of Human Resource Management – Managing the Employment Relationship, Bckingham: Open University Press Storey, J. (2007): Human Resource Management: A Critical Text, 3rd Edition, London: Swanson, R. A. & Holton III, E. F., 1997. Human Resources Development Research Handbook: Linking Research and Practice. San Francisco: Berrett-Koehler Publishers.…

    • 3635 Words
    • 15 Pages
    Best Essays
  • Satisfactory Essays

    The Subway Story

    • 5528 Words
    • 23 Pages

    Pizam, A. 2005. International encyclopedia of hospitality management . s. l.: Butterworth-Heinemann. ISBN 0750659963, 9780750659963…

    • 5528 Words
    • 23 Pages
    Satisfactory Essays
  • Good Essays

    Fast Food Nation

    • 829 Words
    • 4 Pages

    The McDonalds Corporation has become a powerful symbol of America’s service economy, which is now responsible for 90 percent of the country’s new jobs. In 1968, McDonalds operated about one thousand restaurants. Today it has about thirty thousand restaurants worldwide and opens almost two thousand each year. An estimated one out of every eight workers in the United States has at some point been employed by McDonalds. The company annually hires about one million people, more than any other American Organization, public or private. (Schlosser 5).…

    • 829 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Partlow, C. G. (1996). Human-resources practices of TQM hotels. Cornell Hotel and Restaurant Administration Quarterly, 37 (5), 67-67.…

    • 2206 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Hugh

    • 3052 Words
    • 13 Pages

    Indentify and critically assess the impact of major contextual factors (societal and organisational) affecting the management of people in international hospitality organisations.…

    • 3052 Words
    • 13 Pages
    Powerful Essays
  • Best Essays

    In view of the problem of training with line managers, it is going to hold a two-days training course to conduct the new barista. Each day takes 9 hours, there are about 12-16 new barista will attend the training. The training course includes the orientation of Café Co, Induction of customer service skills and equipment operation skills.…

    • 2793 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    References: Bassett‐Jones, N. (2005). The paradox of diversity management, creativity and innovation. Creativity and innovation management, 14(2), 169–175.…

    • 1988 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    final paper

    • 2809 Words
    • 9 Pages

    Woods, H Robert, ( 2006). Managing Hospitality Human Resources: (Woods, 2006) High Street Lansing, Michigan: Educational Institute.…

    • 2809 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Falit, Ben. (2003). Fast Food fighters fall flat: Plaintiffs fail to Establish that McDonalds should be liable for obesity-related Illnesses. Volume 31 Issue 4 p. 725-729.…

    • 2833 Words
    • 12 Pages
    Better Essays
  • Good Essays

    McDonalds is one of the most popular fast food chains with a worldwide presence. It can be found in 119 countries and has about 31,000 restaurants. It employs about 1.5 million people and is one of the largest fast food chains, serving 47 million customers daily (2). Most restaurants offer both counter service and drive through service with indoor seating (and sometimes outdoor seating too!). McDonalds has become a emblem of globalization. It’s main line of business is hamburgers. It primarily sells cheeseburgers, hamburgers, French fries, chicken products, ice-creams and soft drinks.…

    • 833 Words
    • 4 Pages
    Good Essays

Related Topics