Preview

Institutional Distance and the Internationalization Process: The Case of Mobile Operators

Powerful Essays
Open Document
Open Document
12702 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Institutional Distance and the Internationalization Process: The Case of Mobile Operators
tiJournal of International Management 17 (2011) 68–82

Contents lists available at ScienceDirect

Journal of International Management

Institutional distance and the internationalization process: The case of mobile operators
Nicolai Pogrebnyakov a,⁎, Carleen F. Maitland b a b

Department of International Business and Management, Copenhagen Business School, Frederiksberg 2000, Denmark College of Information Sciences and Technology, The Pennsylvania State University, University Park, PA 16802, United States

a r t i c l e

i n f o

a b s t r a c t
This paper applies the institutional lens to the internationalization process model. It updates the concept of psychic distance in the model with a recently developed, theoretically grounded construct of institutional distance. Institutions are considered simultaneously at the national and industry levels. It also aims to understand whether the internationalization process of service firms is different from the behavior predicted by the model, which was developed for the manufacturing context. We empirically test the model using proportional hazard analysis with 130 instances of entry and presence of mobile operators in Europe and South America over 13 years. Influences of regulative, normative and cognitive institutional aspects were disaggregated and shown to have differing effect on internationalization. This suggests that institutional distance is a viable alternative to other distance measures used in the internationalization process research. The results also indicate that the internationalization behavior of this type of service firms might differ from the staged process predicted by the internationalization process model. © 2011 Elsevier Inc. All rights reserved.

Available online 26 January 2011 Keywords: Internationalization Foreign market entry Institutional distance Mobile operators Survival analysis

1. Introduction The significance of institutions has been highlighted in the different aspects



References: Alexander, N., Myers, H., 2000. The retail internationalisation process. International Marketing Review 17, 334–353. Andersen, O., 1997. Internationalization and market entry mode: a review of theories and conceptual frameworks. Management International Review 37, 27–42. Axinn, C.N., Matthyssens, P., 2002. Viewpoint: limits of internationalization theories in an unlimited world. International Marketing Review 19, 436–449. Barkema, H.G., Bell, J.H.J., Pennings, J.M., 1996. Foreign entry, cultural barriers, and learning. Strategic Management Journal 17, 151–166. Barnes, M., Newman, J., Sullivan, H., 2004. Power, participation, and political renewal: theoretical perspectives on public participation under new labour in Britain. Social Politics: International Studies in Gender, State & Society 11, 267–279. N. Pogrebnyakov, C.F. Maitland / Journal of International Management 17 (2011) 68–82 81 Barrell, R., Pain, N., 1999. Domestic institutions, agglomerations and foreign direct investment in Europe. European Economic Review 43, 925–934. Bell, J., 1995. The internationalization of small computer software firms. European Journal of Marketing 29, 60–75. Bénassy-Quéré, A., Coupet, M., Mayer, T., 2007. Institutional determinants of foreign direct investment. The World Economy 30, 764–782. Beugelsdijk, S., Groot, H. d., Linders, G.-J., Slangen, A., 2004. Cultural distance, institutional distance and international trade. Tinbergen Institute Discussion Paper No. 05-074/3. Bird, A., Stevens, M.J., 2003. Toward an emergent global culture and the effects of globalization on obsolescing national cultures. Journal of International Management 9, 395–407. Bowen, J., 1990. Development of a taxonomy of services to gain strategic marketing insights. Journal of the Academy of Marketing Science 18, 43–49. Brewer, A., 2007. Operationalizing psychic distance: a revised approach. Journal of International Marketing 15, 44–66. Busenitz, L.W., Gómez, C., Spencer, J.W., 2000. Country institutional profiles: unlocking entrepreneural phenomena. The Academy of Management Journal 43, 994–1003. Chung, C.C., Beamish, W., 2005. Investment mode strategy and expatriate strategy during times of economic crisis. Journal of International Management 11, 331–355. Cicic, M., Patterson, G., Shoham, A., 1999. A conceptual model of the internationalization of services firms. Journal of Global Marketing 12, 81–106. Clévenot, M., 1987. L 'état des religions dans le monde. La Découverte, Paris. Coviello, N.E., Martin, K.A.M., 1999. Internationalization of service SMEs: an integrated perspective from the engineering consulting sector. Journal of International Marketing 7, 42–66. Coviello, N., Munro, H., 1997. Network relationships and the internationalisation process of small software firms. International Business Review 6, 361–386. Cox, D.R., 1972. Regression models and life-tables. Journal of the Royal Statistical Society B 34, 187–220. Cox, D.R., Snell, E.J., 1968. A general definition of residuals. Journal of the Royal Statistical Society B 30, 248–275. DiMaggio, J., Powell, W.W., 1983. The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. American Sociological Review 48, 147–160. Dunning, J.H., 1980. Toward an eclectic theory of international production: some empirical tests. Journal of International Business Studies 11, 9–31. Eden, L., Miller, S.R., 2004. Distance Matters: Liability of Foreignness, Institutional Distance and Ownership Strategy. In: Hitt, M.A., Cheng, J.L.C. (Eds.), The Evolving Theory of the Multinational Firm: Advances in International Management, vol. 16. Amsterdam, Elsevier. Elango, B., 2004. Geographic scope of operations by multinational companies: an exploratory study of regional and global strategies. European Management Journal 22, 431–441. Fink, C., Mattoo, A., Rathindran, R., 2002. An Assessment of Telecommunications Reform in Developing Countries: Policy Research Paper 2909. The World Bank Development Research Group, Washington, DC. Flores, R.G., Aguilera, R.V., 2007. Globalization and location choice: an analysis of US multinational firms in 1980 and 2000. Journal of International Business Studies 387, 1187–1210. Frey, B.S., Schneider, F., 1981. A politico-economic model of the UK: new estimates and predictions. The Economic Journal 91, 737–740. Gaur, A.S., Lu, J.W., 2007. Ownership strategies and survival of foreign subsidiaries: impacts of institutional distance and experience. Journal of Management 33, 84–110. Gerpott, T., Jakopin, N., 2008. Determinants of mobile network operators ' choice of cross-border entry modes. International Journal of Mobile Communications 6, 177–198. Ghemawat, P., 2003. Semiglobalization and international business strategy. Journal of International Business Studies 34, 138–152. Goerzen, A., Makino, S., 2007. Multinational corporation internationalization in the service sector: a study of Japanese trading companies. Journal of International Business Studies 38, 1149–1169. Gooderham, N., Nordhaug, O., Ringdal, K., 1999. Institutional and rational determinants of organizational practices: human resource management in European firms. Administrative Science Quarterly 44, 507–531. Gordon, R.G., 2005. Ethnologue: Languages of the World, Fifteenth edition. SIL International, Dallas, TXwww.ethnologue.com. Online version. Grambsch, M., Therneau, T.M., 2003. Proportional hazards tests and diagnostics based on weighted residuals. Biometrika 81, 515–526. Hofstede, G., 1980. Culture 's Consequences: International Differences in Work-Related Values. Sage, Beverly Hills, CA. Hofstede, G., 1994. The business of international business is culture. International Business Review 3, 1–14. Hymer, S., 1976. The International Operations of National Firms: A Study of Direct Foreign Investment. MIT Press, Cambridge, MA. International Monetary Fund, 2007. World Economic Outlook Database, October 2007. http://www.imf.org/external/pubs/ft/weo/2007/02/weodata/index.aspx. Accessed in February 2008. International Telecommunications Union, 2009. Measuring the Information Society: The ICT Development Index. ITU, Geneva. Johanson, J., Vahlne, J.-E., 1977. The internationalization process of the firm — a model of knowledge development and increasing foreign market commitments. Journal Of International Business Studies 8, 23–32. Johanson, J., Wiedersheim-Paul, F., 1975. The internationalization of the firm: four Swedish cases. Journal of Management Studies 12, 305–323. Kauffman, R.J., Techatassanasoontorn, A.A., 2005. International diffusion of digital mobile technology: a coupled-hazard state-based approach. Information Technology and Management 6, 253–292. Kaufmann, D., Kraay, A., Mastruzzi, M., 2004. Governance Matters III: Governance Indicators for 1996-2003. The World Bank, Washington, DC. Kennedy, P., 2003. A Guide to Econometrics. MIT Press, Cambridge, MA. Klein, J., Moeschberger, M.L., 2003. Survival Analysis: Techniques for Censored and Truncated Data. Springer, New York. Knight, G.A., Cavusgil, S.T., 1996. The born global firm: a challenge to traditional internationalization theory. Advances in International Marketing 8, 11–26. Kogut, B., Singh, H., 1988. The effect of national culture on the choice of entry mode. Journal of International Business Studies 19, 411–432. Kostova, T., 1996. Success of the transnational transfer of organizational practices within multinational companies. Doctoral thesis, University of Minnesota, Twin City, MN. Kostova, T., 1997. Country Institutional Profiles: Concept and Measurements. Academy of Management Annual Meeting, Boston, MA. August 11-13. Kostova, T., Roth, K., Dacin, M.T., 2008. Institutional theory in the study of multinational corporations: a critique and new directions. Academy of Management Review 33, 994–1006. La, V.Q., Patterson, G., Styles, C.W., 2005. Determinants of export performance across service types: a conceptual model. Journal of Services Marketing 19, 379–391. Laffan, B., 2001. The European Union polity: a union of regulative, normative and cognitive pillars. Journal of European Public Policy 8, 709–727. Lee, E.T., 1992. Statistical Methods for Survival Data Analysis. John Wiley & Sons, New York. Leuthold, R.M., 1975. On the use of Theil 's inequality coefficients. American Journal of Agricultural Economics 57, 344–346. Linders, G.-J. M., Slangen, A., de Groot, H. L. F., Beugelsdijk, S., 2005. Cultural and Institutional Determinants of Bilateral Trade Flows. Tinbergen Institute Discussion Paper No. 2005-074/3. Lovelock, C., 1983. Classifying services to gain strategic marketing insights. The Journal of Marketing 47, 9–20. Matei, S.A., 2006. Globalization and heterogenization: cultural and civilizational clustering in telecommunicative space (1989–1999). Telematics and Informatics 23, 316–331. Munir, K.A., 2002. Being different: How normative and cognitive aspects of institutional environments influence technology transfer. Human Relations 55, 1403–1428. Norris, Inglehart, R., 2004. Sacred and Secular: Religion and Politics Worldwide. Cambridge University Press, New York. North, D.C., 1990. Institutions, Institutional Change and Economic Performance. Cambridge University Press, New York. O 'Grady, S., Lane, H.W., 1996. The psychic distance paradox. Journal of International Business Studies 27, 309–333. Ojala, A., Tyrväinen, P., 2007. Market entry and priority of small and medium-sized enterprises in the software industry: an empirical analysis of cultural distance, geographic distance, and market size. Journal of International Marketing 15, 123–149. 82 N. Pogrebnyakov, C.F. Maitland / Journal of International Management 17 (2011) 68–82 O 'Keefe, H., O 'Keefe, W.M., 1997. Chinese and Western behavioural differences: understanding the gaps. International Journal of Social Economics 24, 190–196. Orlikowski, W.J., Barley, S.R., 2001. Technology and institutions: what can research on information technology and research on organizations learn from each other? MIS Quarterly 25, 145–165. Peters, B.G., 2005. Institutional Theory in Political Science: The New Institutionalism, second ed. Continuum, New York. Raftery, A.E., 1995. Bayesian model selection in social research. Sociological Methodology 25, 111–163. Rossi, S., Volpin, F., 2006. Cross-country determinants of mergers and acquisitions. A Reader in International Corporate Finance 74, 277–304. Rugman, A.M., Brain, C., 2003. Multinational enterprises are regional, not global. Multinational Business Review 11, 3–12. Schwarz, G., 1978. Estimating the dimension of a model. The Annals of Statistics 6, 461–464. Scott, W.R., 1995. Institutions and Organizations. Sage, Thousand Oaks, CA. Silvestro, R., Fitzgerald, L., Johnston, R., Voss, C., 1992. Towards a classification of service processes. International Journal of Service Industry Management 3, 62–75. Sousa, C.M., Bradley, F., 2008. Cultural distance and psychic distance: refinements in conceptualisation and measurement. Journal of Marketing Management 24, 467–488. Streeck, W., Thelen, K.A., 2005. Introduction: Institutional Change in Advanced Political Economies. In: Streeck, W., Thelen, K.A. (Eds.), Beyond Continuity: Institutional Change in Advanced Political Economies. Oxford University Press, Oxford. Tempel, A., Walgenbach, P., 2007. Global standardization of organizational forms and management practices? What new institutionalism and the businesssystems approach can learn from each other. Journal of Management Studies 44, 1–24. Theil, H., 1958. Economic Forecasts and Policy. North-Holland Publishing Co., Amsterdam. UNCTAD, 2004. World Investment Report: The Shift Towards Services. United Nations, New York and Geneva. UNCTAD, 2009. World Investment Report: Transnational Corporations, Agricultural Production and Development. United Nations, New York and Geneva. Vernon, R., 1966. International investment and international trade in the product cycle. Quarterly Journal of Economics 80, 190–207. Whalley, J., Curwen, P., 2006. Measuring internationalisation in the mobile telecommunications industry. International Business Review 15, 660–681. Williamson, O.E., 1985. The Economic Institutions of Capitalism. The Free Press, New York. World Bank, 2008. Global Economic Prospects: Technology Diffusion in the Developing World. The World Bank, Washington, DC. World Bank, 2009. World Development Indicators. http://devdata.worldbank.org/data-query. Accessed in December 2009. World Economic Forum, 2006. Global Competitiveness Report 2005–2006. http://www.weforum.org/site/homepublic.nsf/Content/Global+Competitiveness+ Programme%5CGlobal+Competitiveness+Report. Accessed in April 2006. Xu, D., 2001. The effect of institutional distance on multinational enterprise strategy. Doctoral thesis, York University, Toronto Xu, D., Shenkar, O., 2002. Institutional distance and the multinational enterprise. Academy of Management Review 27, 608–618.

You May Also Find These Documents Helpful

  • Better Essays

    References: ill, C. (2009). International business: Competing in the global marketplace (7th ed.). Boston: McGraw-Hill Irwin.…

    • 1012 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    Midterm Study Guide

    • 3957 Words
    • 16 Pages

    * multinational company - more than 2 countries. the market-based, cost-based, and strategic motives a firm has to expand internationally. After this, we studied how global companies exploit economies of scale, economies of scope, and national differences to achieve their three generic objectives: (1) efficiency in current operations, (2) managing risks, and (3) innovation, learning, and adaptation. We concluded by introducing the nature and complexity of the international environment of international companies. (University 20)…

    • 3957 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    Assignment 1

    • 3095 Words
    • 8 Pages

    Smelser, N. and Baltes, P. (2014). Multinational corporations. [online] www.columbia.edu. Available at: https://www0.gsb.columbia.edu/faculty/bkogut/files/Chapter_in_smelser-Baltes_2001.pdf) [Accessed 3 Aug. 2014].…

    • 3095 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    The case analysis:Bata Shoe

    • 3574 Words
    • 15 Pages

    20. Richard M. Hodgetts & Fred Luthans. International management: culture, strategy, and behavior, 5th ed. Boston, Mass.: McGraw-Hill Irwin, 2003,p279-302.…

    • 3574 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    Becker, Kip; 2000; Culture and international business; Volume 4, Issues 3-4 of The Journal of transnational management development; Routledge; ISBN0789009692, 9780789009692; pp105-109.…

    • 3092 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Hodgetts, R., Luthans, F., Doh, J (2005) International Management: Culture, Strategy and Behavior, New York: The McGraw-Hill Companies…

    • 1878 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Luthans, F., & Doh, J. (2012). International management: Culture, strategy, and behavior. (8th ed.). New York: McGraw-Hill/Irwin.…

    • 1676 Words
    • 7 Pages
    Better Essays
  • Best Essays

    Hodgetts, R., Luthans, F., Doh, J (2005) International Management: Culture, Strategy and Behavior, New York: The McGraw-Hill Companies…

    • 1114 Words
    • 5 Pages
    Best Essays
  • Better Essays

    Globalization of Colombia

    • 1176 Words
    • 5 Pages

    References: Luthans, Fred and Doh, Jonathan P. (2009) International Management: Culture, Strategy, and Behavior. New York, NY: McGraw-Hill/Irwin…

    • 1176 Words
    • 5 Pages
    Better Essays
  • Best Essays

    The Nike Case

    • 3513 Words
    • 15 Pages

    References: Anderson, Erin and Hubert Gatignon (1986), "Modes of Foreign Entry: A Transaction Cost Analysis and Propositions," Journal of International Business Studies, 17 (3), 1-26. Bartlett, Christopher A. and Sumantra Ghoshal (1987), "Managing across Borders: New Strategic Requirements," Sloan Management Review, 28 (4), 7-17. Bartlett, Christopher A. and Sumantra Ghoshal (1988), "Organizing for Worldwide Effectiveness: The Transnational Solution," California Management Review, 31 (1), 1-21. Bartlett, Christopher A. and Sumantra Ghoshal (2000), "Going Global Lesson from Late Movers," Harvard Business Review, 78 (2), 132-142. Beamish, Paul W. and Andrew C. Inkpen (1995), "Keeping International Joint Ventures Stable and Profitable," Long Range Planning, 28 (3), 2-3. Bleeke, Joel and David Ernst (1993), Collaborating to Compete: Using Strategic Alliances and Acquisitions in the Global Marketplace. New York: Wiley. Cavusgil, S. Tamer (1990), "The Importance of Distributor Training at Caterpillar," Industrial Marketing Management, 19 (1), 1-9. Chakravarthy, Balaji S. and Howard V. Perlmutter (1985), "Strategic Planning for a Global Business," Columbia Journal of World Business, 20 (2), 3-10. DeTienne, Kristen and Lee Lewis (2005), "The Pragmatic and Ethical Barriers to Corporate Social Responsibility Disclosure: The Nike Case," Journal of Business Ethics, 60 (4), 359-376. Devlin, Godfrey and Mark Bleackley (1988), "Strategic Alliances--Guidelines for Success," Long Range Planning, 21 (5), 18-23. Dussauge, Pierre and Bernard Garrette (1999), Cooperative Strategy: Competing Successfully through Strategic Alliances. Chichester: John Wiley & Sons. Dyer, Jeffrey H., Prashant Kale, and Harbir Singh (2001), "How to Make Strategic Alliances Work," Sloan Management Review, 23 (4), 37-43. Fites, Donald V. (1996), "Make Your Dealers Your Partners," Harvard Business Review, 74 (2), 84-95. Glover, Ronald, Tom Lowry, Catherine Yang, Kerry Capell, and Manjeet Kripalani (2004), "Rupert 's World," Business Week, (3866), 52-60.…

    • 3513 Words
    • 15 Pages
    Best Essays
  • Best Essays

    Doh, Jonathan, and Fred Luthans. International Management: Culture, Strategy, and Behavior. 7 ed. New York: McGraw-Hill/Irwin, 2008.…

    • 4355 Words
    • 18 Pages
    Best Essays
  • Good Essays

    Many international business failures have been ascribed to a lack of crosscultural competence (CC) on the part of business practitioners. However, the…

    • 12198 Words
    • 49 Pages
    Good Essays
  • Powerful Essays

    The positive effects of being able to identify and effectively manage the motivational needs of employees of a company cannot be overemphasized. However this is not an easy task as employees, as human as they are, have complex behavioral responses to different types of motivational schemes. This complexity increases in the case of multinational firms in their quest to identify and manage the motivational needs of employees who are host-country nationals as this requires cultural sensitivity among other factors. Unfortunately, most global firms tend to overlook this important cultural aspect of international human resource management because of the perceived high rate of convergence. This perception puts most expatriate managers at a risk of applying global compensation management practices to employees who are host-country nationals. The purpose of this paper was to explore the effects of cultural values of host country on the reward and compensation management practices of a subsidiary of a multinational company from a theoretical perspective. This was done through a critical review of papers that employed various cultural characteristics and their influence on employees reward preferences.…

    • 3405 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    Cultural Div in Professns

    • 671 Words
    • 3 Pages

    Herrman, A. (2012, May). Globalization and Its Effect on International Business. New York City, New York. Retrieved from http://orgs.bloomu.edu/gasi/2012%20Proceedings%20PDFs/Herrmann2012-06%20Globalization%20and%20its%20Effect%20on%20International%20Business%20-%20Publication.pdf…

    • 671 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Over the years, many typologies of multinational companies (MNCs) have been developed. As such, Bartlett and Ghoshal (1989) provided the most extensive typologies regarding MNCs. Besides, Harzing (2000) uses a different division of the multinational companies and separates them in relation to organizational design and subsidiary role, local responsiveness and interdependence. The identified types are: Multidomestic, Global and Transnational (Harzing, 2000). Multidomestic typology combines high national responsiveness and domestic competition, implying that the company responds to national differences and has a decentralized structure, although scores low on global competition and economies of scale. In contrast, Global typology characterizes high global competition, economies of scale, and low national responsiveness, as companies tend to build cost advantages through economies of scale. Finally, the Transnational cluster combines both typologies focusing on economies of scale as well as national responsiveness. Verbeke (2009) describes four archetypes of administrative heritage, namely the ‘centralized exporter, ‘international projector’, ‘international coordinator’, and ‘multi-centred MNE’ which regard to a specific routine of internationally transferring FSAs. In comparison to Harzing’s (2000) typology, these four archetypes of administrative heritage describe how a company’s FSAs are internationally transferred and its location advantages, while Harzing’s typology discusses the types of MNCs and its measurement to various elements. In 1986, Bartlett and Ghoshal…

    • 1686 Words
    • 7 Pages
    Better Essays

Related Topics