Informal Learning Recognition
Recognition of Prior Informal Learning
(Health & Social Care 4) 4
Re ective Exercise 2
Re ect on a work experience in which you have applied your learning from your life experience to your current Social Services practice. Experience: Describe the experience, what happened?
In a supervision session I supported Jean, a care worker, who was finding it difficult to focus on her work because of difficulties she was experiencing at home. Although we had agreed an agenda for this meeting beforehand, when Jean came into the room she was very agitated and immediately raised the subject of her home situation. I felt that it would be impossible to progress with other issues until we had discussed this and looked at how it was affecting her. Although I appreciated myself that this was not a counselling but a work supervision situation, I was able to use some of the communication skills that I had …show more content…
I adapted my communication to deal with the issues presented by this person in this situation I used empathy, genuineness and unconditional positive regard to demonstrate to Jean that she had my attention and that I was concerned about her as a person I thought about the differences and similarities between counselling and supervision and became clearer about the boundaries between the two I gained confidence in dealing with a stressful situation through the application of communication skills learned and practised on my counselling skills course I developed my report writing skills through writing a reflective account of my practice following the supervision session with Jean. At the end of the supervision session Jean and I also agreed a more formal record to show main points dealt with and issues to carry forward to the next session. The latter is an agency requirement whilst the former reflective account was for my own
(Health & Social Care 4) 4
Re ective Exercise 2
Re ect on a work experience in which you have applied your learning from your life experience to your current Social Services practice. Experience: Describe the experience, what happened?
In a supervision session I supported Jean, a care worker, who was finding it difficult to focus on her work because of difficulties she was experiencing at home. Although we had agreed an agenda for this meeting beforehand, when Jean came into the room she was very agitated and immediately raised the subject of her home situation. I felt that it would be impossible to progress with other issues until we had discussed this and looked at how it was affecting her. Although I appreciated myself that this was not a counselling but a work supervision situation, I was able to use some of the communication skills that I had …show more content…
I adapted my communication to deal with the issues presented by this person in this situation I used empathy, genuineness and unconditional positive regard to demonstrate to Jean that she had my attention and that I was concerned about her as a person I thought about the differences and similarities between counselling and supervision and became clearer about the boundaries between the two I gained confidence in dealing with a stressful situation through the application of communication skills learned and practised on my counselling skills course I developed my report writing skills through writing a reflective account of my practice following the supervision session with Jean. At the end of the supervision session Jean and I also agreed a more formal record to show main points dealt with and issues to carry forward to the next session. The latter is an agency requirement whilst the former reflective account was for my own