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Industrial Training Report

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Industrial Training Report
Name of Hotel / Resort: Boulevard Hotel

Address & Tel Number: Mid Valley City, Lingkaran Syed Putra 59200 Kuala Lumpur Malaysia Tel: (60) 03 2295 8000

Course & Intake : Diploma In Hospitality Management (Hotel Management) – 2011/2013

Batch : DHT 2 (H8)

Training Duration : 3rd September 2012 – 23rd December 2012

Prepared by : Ng Yi Hong

Student ID : 11WHD01584

TABLE OF CONTENT CONTENT | PAGES | 1.0 Introduction | 3-5 | 2.0 Department2.1 Head of Department2.2 Date of Training2.3 Time of Shift2.4 Personal Organization Chart2.5 Responsibilities of each Personnel Found on the Chart2.6 General Description of Work Place2.7 Description of Work Section2.8 Relationship of the Physical Facilities of the Running to the Organization2.9 Responsibilities of Each Area Given2.10 Training and Orientation2.11 The Favourable Aspect of the Job2.1 The Unfavourable Aspect of the Job | 6678-910-171819-232425-2829-303132 | 3.0 The Analysis | 33-34 | 4.0 Evaluation of the Company | 35-36 | 5.0 Conclusion | 37 |

1.0 Introduction
1.1 History of the Organization
IGB is one of Malaysia’s leading property development group and is listed on the main board of Bursa Malaysia. Its business activities encompass construction, property development, retail development and hospitality. Today IGB is a diversified business conglomerate and a major player in the property industry in Malaysia and abroad.
The Mid Valley Megamall, part of the Phase 1 of the RM1.3 billion Mid Valley City development project. The Mid Valley Megamall which has approximately 1.7 million sq ft of lettable space over 5 levels, with three major anchors, Carrefour, Jusco and Metrojaya. Since its opening in November 1999, patronage to the Megamall has steadily increased. Tenants in the Megamall continue to trade well and enjoy good sales given the high traffic volume and increased

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