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Ib Extended Essay
To what extent does Ocean Park’s marketing strategy for its re-development phase meet the preferences of its customers?

Session: May 2010

IB Subject of Essay : Business and Management
Supervisor Name : Mr. Philippe Cosentino
Word Count : 3902

Abstract

In this essay, I shall be responding to the research question: “To what extent does Ocean Park’s marketing strategy for its re-development phase meet the preferences of its customers?” The purpose of this essay is for me to assess whether Ocean Park have fulfilled their marketing aspects during the re-development phase. The scope of this essay encompasses the marketing mix, marketing strategy and market research which contain primary and secondary research.

This essay focuses on analysing the business environment that Ocean Park is currently operating in and whether their marketing strategies are adequate to challenge competition from other theme parks. Information gathered from customer questionnaires, observations, news papers and internet are used to address the question. In- depth analysis conducted using tools like SWOT, Competitor Profile and BCG Matrix facilitate a detailed study of Ocean Park’s marketing strategies for its redevelopment phase.

This re-development phase has allowed Ocean Park to bring in new products and improve on their existing products by devising strategies at both corporate and business levels. Ocean Park already has strategic benefits of having high standard service and a convenient location which will be made even more so with the expected arrival of the new railway line by the year 2015. They have satisfied the strategy of product diversification by introducing a variety of attractions for all age groups which will double the number of attractions from 35 to 70.

Conclusively, while Ocean Park’s marketing strategy does satisfy customer preferences to some extent, there is room for further improvement with promotion in the international market and

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