Preview

Human Resources and Nations Trust Bank

Powerful Essays
Open Document
Open Document
1801 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Human Resources and Nations Trust Bank
THE IMPACT OF REWARD MANAGEMENT STRATEGIES ON EMPLOYEE PERFORMANCE AT NATIONS TRUST BANK CREDIT DEPARTMENT

Research Proposal
By
K.S.M. Perera

Registration No: TPQ 39 / – 25 – 47

PROFESSIONAL QUALIFICATION IN HUMAN RESOURCES MANAGEMENT

INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
IPM BUSINESS SCHOOL
COLOMBO, SRI LANKA

Background of the study

Human resource management is a combination of theories and practices. Many strategies and concepts have been generated in various periods to ensure the development of Human resource management in broader way. Nations Trust Bank is a good Human resource management practitioner who has broader ideas and techniques from a wide range of theories and practical ways to influence human behavior at work place.

Nations Trust Bank was established in July 1999 when it acquired the Colombo Branch of Overseas Trust Bank Ltd. Although bank is young to the industry, bank has 40 branches, 9 leasing centers, 43 ATMs, 6 personal banking centers as well as Internet Banking. Most important thing is comparing to the other competitive bank Nations Trust Bank is more customer oriented by providing a tailored service for contemporary lifestyles. This Bank offer a wide range of great value financial products ranging from tailor-made Treasury products, to retail products, from leasing to American Express credit cards. According to the annual report of Nations Trust Bank 2009, the human capital has grown up to 1532, because the prospect of business expansion in Sri Lanka’s North and East.

Human resource department of Nations Trust Bank has to play significant role to give ideal leadership and guidance each and every individuals to perform their job within a wide environmental context, because developing individual performance is improving organizational performance in a systematic way. So it is important to emphasize on performance management system and as well as reward management system since improving and developing



References: 1. Guimaraes, Brandon and Guimaraes E. R. (2009): ‘Test major factors of performance to bank business’ Journal of performance management. Association of management information in financial services. 2. Lowler III and Worley. (2006): ‘How does reward system work to improve motivation and change of organization’ Center for effective organizations. University of southern California 1. Bokedal and Axelsson. (2009): ‘Are managers motivated by reward system and concerning on generational differences’ A case study of Volvo cars corporation. University of Gothenburg 2. Khan, Farooq and Ullah. (2010): ‘The relationship between rewards and employee motivation in commercial bank of Pakistan’ Research journal of international studies. University of Peshawar 3. Qureshi. (1994): ‘Impact of management practice on employee effectiveness in South Asia’ CMER Working paper series. Lahore University of Management science

You May Also Find These Documents Helpful

  • Powerful Essays

    Employee Motivation which is dependent on the effectiveness of its reward system: As pointed out by MASLOW HIERACHY OF NEEDS and HERZBERG’S TWO-FACTOR theory of Motivation highlight the effect of rewards both tangible and intangible on behavior…

    • 1536 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Cited: Armstrong, M. (2010). Armstrong 's Handbook of Reward Management Practice: Improving Performance Through Reward, 3rd Edition. Chicago: Kogan Page.…

    • 1406 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    As already mentioned, a good reward system helps attract and maintain a highly skilled workforce, lower the rate of employee turnover, and inculcate a high performance culture. The first recommendation is that the Remington Hotels should ensure it has an elaborate reward system that award its employees’ effort and that recognizes them among other employees. According to Gagne (2014), an employee reward system encourages other workers to increase their performance once they see that effort is rewarded (p. 61). He further notes that a reward system is crucial for reducing levels of burnout among employees, which is attributed to lack of motivation for workers who place much effort in their work.…

    • 492 Words
    • 2 Pages
    Good Essays
  • Good Essays

    TMA2 Peter Turner Smith

    • 2583 Words
    • 9 Pages

    Lawler, E.E., Benson, G.S. & McDermott, M. (2012) ‘Performance Management and Reward Systems’, Center for Effective Organizations, June 2012.…

    • 2583 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Pay and Rewards – pay and rewards attract, motivate and retain staff. The employment contract which lists rewards, whether it be pay, bonus or benefits, can remove animosity amongst employees and employers. However, recent research reveals that employees are no longer motivated by a financial reward alone, but react positively to training and development to enhance their career progression.…

    • 2393 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Hrm in Business Context

    • 2946 Words
    • 12 Pages

    A Report on Influences and Developments in the External Environment that have an impact on HR policies and practices,using the framework of STEEPLE…

    • 2946 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Frederick W. Taylor, a management pioneer, stated that existing reward systems were not designed to reward a person for high production (Ames & Ames, 1989). He observed a very interesting phenomena. It seemed that once a worker realized someone producing less was receiving the same kind of rewards, he would also decrease his own level of production. So, in order to solve this problem, Taylor worked on developing a system that would financially compensate each worker accordingly. This work evolved into existing theories of motivation. Nowadays, money remains a major player in the game of motivation but in further developing these theories, other variables have been added.…

    • 940 Words
    • 4 Pages
    Powerful Essays
  • Better Essays

    Designing a Reward System

    • 1093 Words
    • 5 Pages

    A good manager or superior will implement a reward system. Employee reward systems are used to assist and help motivate the employees, with the goal not to just meet expectations, but to surpass them performing at their best capabilities. The reward system that goes into place should include all benefits monetary and non-monetary that proves to be worth something valuable to the employee. Implementing a reward system for a human service organization will make sure that basic needs are met, benefits are equally distributed, competitive benefits are offered, and employees are treated as individuals. I will include intrinsic and extrinsic rewards in my system. When you have a suitable reward system in place it will ensure that an organizations investment in its employees is managed effectively.…

    • 1093 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Compensation Strategies

    • 2911 Words
    • 10 Pages

    Heneman, R. (2002). Strategic reward management: Design, implementation, and evaluation. (p. 382). Charlotte, NC: Information Age Publishing Inc. Retrieved from http://books.google.com/books?hl=en&lr=&id=P0dfB7x4AUMC&oi=fnd&pg=PA379&dq=Merit%20Pay%20increases&ots=4I8hItYJOM&sig=WZlBSghBOC-i2e2WpF5ZaN49AUk#v=onepage&q=Merit%20Pay%20increases&f=false…

    • 2911 Words
    • 10 Pages
    Powerful Essays
  • Better Essays

    A Positive Motivation Plan

    • 1187 Words
    • 5 Pages

    Compensation is a very important aspect for rewarding increased performance but has a limited effect in increasing an employee’s motivation and satisfaction (Robbins & Judge, 2007). Rewarding employees…

    • 1187 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Encourage management to take time to recognize those who have made a difference in your organization. not take away an employee reward program to punish employees if they fail to live up to organizational standards. Taking away rewards will only cause hostility and increase turnover. "Employees are the human capital of an organization. Organizations have the ability to reward employees in many ways" (Lawler & Worley, 2006). "To attract, retain and motivate employees, the company must implement an appropriate reward systems. The objective of this reward systems is to encourage desired employee behaviors to ensure the success of human resource strategies. Therefore, designing and implementing an appropriate reward systems that complements human resource strategies and fits business competitive strategies is currently an important issue" ((Hsieh & Chen,…

    • 1715 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Research Paper

    • 4943 Words
    • 20 Pages

    • The success or failure of any reward system depends on how well it fits the organizational context and total organizational system • To successfully design, manage, and modify any reward system, one must understand this context and how it links to the reward system • In order to understand the aspects of the organizational context, and how it relates to reward strategy one must understand the framework. • This framework consists of: • Three managerial strategies that an organization can adopt  How each of these strategies relates to organization’s structure  Its best fit reward system • The framework then identifies the determinants of managerial strategies since these will determine the most appropriate strategy…

    • 4943 Words
    • 20 Pages
    Powerful Essays
  • Powerful Essays

    final paper

    • 2809 Words
    • 9 Pages

    Human resource management is one of the important parts of an organization which is the effective management of the people. People are the focus of human resource management. Organizations need people and people need organizations. Human resources are vital for achieving organizational objectives. Better people achieve better results. Organizational effectiveness and efficiency depends largely on the performance of people working in organizations. All people possess energy and physical strength. People become human resources when they combine energy and physical strength with competencies. Employee competencies consist of knowledge, skills, attitudes and potential for growth. When employees do not have the needed skills, they may not perform their best which results to decreased in the performance and may create the turnover in an organization. When organization is able to influence the talent of their work force then they are most likely to achieve the competitive challenges.…

    • 2809 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Collective Bargaining

    • 1637 Words
    • 7 Pages

    Collective bargaining is always mutual acceptance by labor and management of a collective bargaining agreement or contract. This paper will discuss the effect of right to work laws on union membership, the role of the National Labor Relations Board, the major provisions of the Taft-Hartley Act, the role Human Resources plays in collective bargaining initiatives, and discuss some of the key characteristics of collective bargaining industries.…

    • 1637 Words
    • 7 Pages
    Powerful Essays
  • Best Essays

    Armstrong, M. (2000) Performance Management: Key Strategies and Practical Guidelines. 2nd ed. London, Kogan Page Ltd.…

    • 1238 Words
    • 5 Pages
    Best Essays