Human Resource Task Statement
Task Statements: Human Resource Receptionist Student Name | Cindy Martinez |
What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure, tools, equipment) | Why is action performed (purpose) | File | Personnel information | By sorting alphabetically and putting in file cabinets | In order to track and have access to personnel files | Assist | Employees and public | By answering and assisting in any questions they have | In order to easy their understanding of their environment | Monitor | Payroll Records | By reviewing and logging staff hours, overtime, etc. | In order to ensure proper pay of employees’ work and activities | Handle | Director’s calendar | By reviewing and scheduling the director’s meeting and other activity dates/times | In order to ensure director is in his meeting when needed. | Answer | Phone | By operating multi-line phone and responding in a respectful/polite form | In order to ensure employee and public question and other inquisitions quick and sufficiently | Distribute | Office mail | By receive mail and allocating it to the appropriate individuals | In order to have office individuals receive appropriate and important information | File | Reports and other information | By sorting alphabetically and putting in file cabinets, computer files or other record keeping objects | In order to track and have quick access important information | Type | Reports, memos, letters, or other required information | By computer, using Microsoft Word, Excel, PowerPoint, or Outlook | In order to create and send professional looking documents | Follow | Company policies | By only dispensing employee and other private information to the appropriate individuals | In order to ensure information is not shared with individuals that may use information wrongfully | Process | Forms and information | By reviewing and changing personnel information | In
What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure, tools, equipment) | Why is action performed (purpose) | File | Personnel information | By sorting alphabetically and putting in file cabinets | In order to track and have access to personnel files | Assist | Employees and public | By answering and assisting in any questions they have | In order to easy their understanding of their environment | Monitor | Payroll Records | By reviewing and logging staff hours, overtime, etc. | In order to ensure proper pay of employees’ work and activities | Handle | Director’s calendar | By reviewing and scheduling the director’s meeting and other activity dates/times | In order to ensure director is in his meeting when needed. | Answer | Phone | By operating multi-line phone and responding in a respectful/polite form | In order to ensure employee and public question and other inquisitions quick and sufficiently | Distribute | Office mail | By receive mail and allocating it to the appropriate individuals | In order to have office individuals receive appropriate and important information | File | Reports and other information | By sorting alphabetically and putting in file cabinets, computer files or other record keeping objects | In order to track and have quick access important information | Type | Reports, memos, letters, or other required information | By computer, using Microsoft Word, Excel, PowerPoint, or Outlook | In order to create and send professional looking documents | Follow | Company policies | By only dispensing employee and other private information to the appropriate individuals | In order to ensure information is not shared with individuals that may use information wrongfully | Process | Forms and information | By reviewing and changing personnel information | In