HRD case study
Red de Revistas Científicas de América Latina, el Caribe, España y Portugal
Sistema de Información Científica
Nafees A. Khan
Human Resource Development in Tourism Industry in India: A Case Study of Air India Ltd., New Delhi
El Periplo Sustentable, núm. 14, julio, 2008, pp. 89-116,
Universidad Autónoma del Estado de México
México
Available in: http://www.redalyc.org/articulo.oa?id=193420870006
El Periplo Sustentable,
ISSN (Electronic Version): 1870-9036 periplo_sustentable@yahoo.com.mx Universidad Autónoma del Estado de México
México
How to cite
Complete issue
More information about this article
Journal 's homepage
www.redalyc.org
Non-Profit Academic Project, developed under the Open Acces Initiative
EL PERIPLO SUSTENTABLE
No. 14 Julio 2008
Human Resource Development
in Tourism Industry in India:
A Case Study of Air India Ltd., New Delhi
Nafees A. Khan
ABSTRACT
He purpose of Human Resource Development is to improve the capacity of the human resource through learning and performance at the individual, process and organizational levels. By applying a well-ordered and professional HRD approach to work in the protected areas field, the skills, knowledge and attitudes of park personnel will be enriched and this overall quality of work performed will improve. There are a number of problems and constraints, which concern the human resource development in the Tourism Industry, viz., shortage of qualified manpower; shortage of tourism training infrastructure and qualified trainers; working conditions in the Tourism Industry; and lack of proper strategies and policies for human resource development. The present study is an attempt to analyze the HRD initiatives of Tourism Industry with special reference to Air India Ltd. to enhance and sharpen the capabilities of its employees. The study also identifies the need of the Air
India to incorporate the spirit of HRD in day to day functioning by utilizing the all possible
Sistema de Información Científica
Nafees A. Khan
Human Resource Development in Tourism Industry in India: A Case Study of Air India Ltd., New Delhi
El Periplo Sustentable, núm. 14, julio, 2008, pp. 89-116,
Universidad Autónoma del Estado de México
México
Available in: http://www.redalyc.org/articulo.oa?id=193420870006
El Periplo Sustentable,
ISSN (Electronic Version): 1870-9036 periplo_sustentable@yahoo.com.mx Universidad Autónoma del Estado de México
México
How to cite
Complete issue
More information about this article
Journal 's homepage
www.redalyc.org
Non-Profit Academic Project, developed under the Open Acces Initiative
EL PERIPLO SUSTENTABLE
No. 14 Julio 2008
Human Resource Development
in Tourism Industry in India:
A Case Study of Air India Ltd., New Delhi
Nafees A. Khan
ABSTRACT
He purpose of Human Resource Development is to improve the capacity of the human resource through learning and performance at the individual, process and organizational levels. By applying a well-ordered and professional HRD approach to work in the protected areas field, the skills, knowledge and attitudes of park personnel will be enriched and this overall quality of work performed will improve. There are a number of problems and constraints, which concern the human resource development in the Tourism Industry, viz., shortage of qualified manpower; shortage of tourism training infrastructure and qualified trainers; working conditions in the Tourism Industry; and lack of proper strategies and policies for human resource development. The present study is an attempt to analyze the HRD initiatives of Tourism Industry with special reference to Air India Ltd. to enhance and sharpen the capabilities of its employees. The study also identifies the need of the Air
India to incorporate the spirit of HRD in day to day functioning by utilizing the all possible
References: Report (2004-05), Ministry of Tourism, Government of India, New Delhi. PTI Report, The Time of India, New Delhi, October 12, 1999, p.6. UNI Report, The Times of India, New Delhi, May 28, 1998, p. 6. UNI Report, “AI, AI merger with in 6 months, The Times of India, New Delhi, April 6, 2007, p Economic Survey (2005-06), Ministry of Finance, Government of India, New Delhi, p Seth, Pran Nath and Bhat, Sushma Seth (2004), An Introduction to Travel 7 tourism, Sterling Publishers Pvt Sinha, P.C. (2004), Tourism Transport and Travel Management, Anmol Publications Pvt Anand, Byas, “Merger plan of IA & AI finalised”, The Times of India, New Delhi, October 13, 2006. Rudrabhasavaraj, M.N. (2004). Human Resource Management Manual, Himalaya Publishing House, Mumbai. UNI Report, “Merged IA, AI will be ready in four months”, The Times of India, New Delhi, March 3, 2007, p Tourist Statistics, WTO (2004-05), Madrid, p. 28. Raj Aparna (2004), The travel Industry – Emerging Human Capital Attracting the Talent and Keeping it too”, Study material for FDP, supplied by ITTM, Gwalior, pp.