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HR Metrics Standards & Glossary
Published by the HR Metrics Service
Version 6.4 /October 12, 2011

HR Metrics Standards and Glossary
Introduction The following document contains a list of HR metrics, including formulas and descriptions. It has been arranged in a series of categories for ease of reference. The categories are as follows: • • • • • • • Compensation HR Efficiency Learning and Development Productivity Recruitment Retention Workforce Demographics

The purpose of this document is to allow HR practitioners to quickly and easily review a common set of HR metrics and choose those that best fit their organization. Alongside this individual support, we are providing a common standard for measurement that allows organizations to compare their scores with others using the same standards. The metrics standards are complimented by a glossary which provides a definition for each data point, including specific details on what should be counted in or out of these data points. This combined set of information forms the standards upon which the British Columbia Human Resources Management Association (BC HRMA) has developed the HR Metrics Service. These metrics and the associated descriptions are coded into the survey and detailed reports we provide. Organizations following these standards will have a quick and easy way to link their metrics work to high-quality benchmarking data. The British Columbia Human Resources Management Association (BC HRMA), the Human Resources Institute of Alberta (HRIA) , the Human Resource Management Association of Manitoba (HRMAM), the Human Resources Professionals Association (HRPA) (Ontario), and the Saskatchewan Association of Human Resource Professionals (SAHRP) have declared this document as the single source of truth for HR metrics. These standards are also open. The HR Metrics Service gives permission for

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