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HOTEL NARRATIVE REPORT

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HOTEL NARRATIVE REPORT
TOURISM INDUSTRY PRACTICES: HOTEL AND RESORT (300 HOURS)

A narrative report presented to the faculty of
College of Hospitality Management and Tourism
Palawan State University
Puerto Princesa City

In Partial Fulfillment of the Requirements for
The Degree of Bachelor of Science In Tourism

By
Frances Olive A. Figueroa

Fernandez St.
Bgy.Milagrosa
Puerto Princesa City
Palawan, 5300
Philippines
Mobile #: 0909-7384-901
E-Mail: francesolivefigueroa@gmail.com
FRANCES OLIVE A. FIGUEROA

Affiliation Member Tourism Society College of Hospitality Management and Tourism Palawan State University Puerto Princesa City June 2009 to present

Scholar PEAP Provincial Government of Palawan Puerto Princesa City June 2010 to 2012

Objectives
To be more productive and practice my communication skills.
To be more effective in the field of customer service.

Figueroa, Frances Olive A.
Page 2 of 3

Training/s and Seminar/s

Global Tourism Trends
Palawan State University
Puerto Princesa City
December 7-8, 2009

On-The-Job Training (150 hours) JD Travel & Tours Puerto Princesa City April- May 2010 On-The-Job Training (200 hours) Air Asia Zest Puerto Princesa City November 11- December 29, 2014

Pasyar Developmental Tours Front Desk Officer and Tour Assistant Puerto Princesa City January to June 2012

International Seminar on Sustainable Tourism Planning, Management and Research with the theme: “Sustainable Cities: Sustainable Tourism” Palawan State University Performing Center Puerto Princesa City February 28, 2012

Figueroa, Frances Olive A.
Page 3 of 3 Cosplay Invasion 2012 Event Organizer, Logistics Robinsons Place, Palawan Puerto Princesa City September 8, 2012

Golden Arches Development Corporation
McDonald’s Palawan
Service Crew (Promoted as Crew Chief, September 1, 2013)
Puerto Princesa City
October 17, 2012 to March 24, 2015

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