Hotel Industry with Case Studies
The Hotel Industry Overview
The hospitality industry covers a diverse range of establishments providing hospitality services in the form of accommodation, meals and drinks. A large proportion of people working in the hospitality industry are employed part-time and this is an increasing trend. It is estimated that by the year 2007 about 55% of the people employed in the hospitality industry could be working full-time and 55% part-time. This reflects the realities of the industry, where there is a need to be able to schedule hours of work to coincide with patterns of demand (within the day/week and seasonally the accommodation industry includes hotels, motels and similar places providing short-term accommodation. This industry also covers all aspects of the provision of accommodation at camping grounds, caravan parks, guest and holiday houses and flats, private hotels which offer short-term accommodation, bed and breakfast accommodation, farm stays, ski lodges, student residences and youth hostels. The growth in accommodation infrastructure is underpinned by a tendency of travelers to use commercial lodging (as opposed to private accommodation). The American Express Quarterly Travel Intentions Survey suggests that over 65% of Australians traveling domestically use commercial accommodation. Most guest rooms in hotels, motels, guesthouses and serviced apartments are concentrated in the capital cities.
Hotels
Included in the hotel industry are hotels, resorts and serviced apartments. Hotels and resorts are establishments which are licensed to operate a public bar and which provide accommodation on a room/suite basis, with a bath/shower and other facilities in most guest rooms, but which do not have full cooking facilities (i.e. hot plates and oven/microwave) in most guest rooms.
In the past couple of years, there has been a steady increase in the number of people traveling, which has resulted in an upswing in business for the service industry, the shipping
The hospitality industry covers a diverse range of establishments providing hospitality services in the form of accommodation, meals and drinks. A large proportion of people working in the hospitality industry are employed part-time and this is an increasing trend. It is estimated that by the year 2007 about 55% of the people employed in the hospitality industry could be working full-time and 55% part-time. This reflects the realities of the industry, where there is a need to be able to schedule hours of work to coincide with patterns of demand (within the day/week and seasonally the accommodation industry includes hotels, motels and similar places providing short-term accommodation. This industry also covers all aspects of the provision of accommodation at camping grounds, caravan parks, guest and holiday houses and flats, private hotels which offer short-term accommodation, bed and breakfast accommodation, farm stays, ski lodges, student residences and youth hostels. The growth in accommodation infrastructure is underpinned by a tendency of travelers to use commercial lodging (as opposed to private accommodation). The American Express Quarterly Travel Intentions Survey suggests that over 65% of Australians traveling domestically use commercial accommodation. Most guest rooms in hotels, motels, guesthouses and serviced apartments are concentrated in the capital cities.
Hotels
Included in the hotel industry are hotels, resorts and serviced apartments. Hotels and resorts are establishments which are licensed to operate a public bar and which provide accommodation on a room/suite basis, with a bath/shower and other facilities in most guest rooms, but which do not have full cooking facilities (i.e. hot plates and oven/microwave) in most guest rooms.
In the past couple of years, there has been a steady increase in the number of people traveling, which has resulted in an upswing in business for the service industry, the shipping
References: BBC News. (1998). ‘Euro case study: Marks & Spencer’. [online]. 10 November. Available from: http://news.bbc.co.uk/1/hi/special_report/single_currency/204053.stm [Accessed 6th October 2002]. o Business in the community o o Marks & Spencer. (2002a). [online]. Available from: http://www2.marksandspencer.com/thecompany/ourcommitmenttosociety/environment/info/food/whatarewedoing-food.shtml [Accessed 7th October 2002]. o Marks & Spencer o Marks & Spencer. (2002c). [online]. Available from: http://www2.marksandspencer.com/thecompany/whoweare/store_location/index.sht [Accessed 13th October 2002]. o Stewart, A o Textile Outlook International. (2002). ‘Marks and Spencer’. [online]. Available from: http://www.textilenet.org.tw/citis/leader/uk/4.html [Accessed 9th October 2002].