Preview

Hotel Continental

Powerful Essays
Open Document
Open Document
1645 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hotel Continental
University of the Philippines Los Baños
College Laguna
AY 2013-2014

MGT 201
Case Analysis # 2:

HOTEL CONTINENTAL

Submitted by: Submitted to:
Group 6
Edra, Mark Raymond V. Prof. Jimmy Williams
Malabanan, John Benvers A.
Sayseng, Kristel H.

HOTEL CONTINENTAL

I. Point of View:

Based on the case, the point of view to be considered is that of Mr. Oscar Mendoza, owner of Triumph Tours, because he has the full knowledge of the problem, and the capacity to implement the decision.

II. Statement of the Problem: What is the best solution for Mr. Mendoza in solving his difficulties in getting hotel accommodations for his tour groups especially during peak travel months?

III. Case Facts (SWOT Analysis)

Strengths * Triumph Tours has its own specific market (tour groups) for hotel accommodations. * Operating peak months during December, January, July, and August. * Mr. Oscar Mendoza is willing to bid for leasing the Hotel Continental. * Triumph Tours has a marketing manager/ marketing team which show that they are experienced in this type of business.

Weaknesses * Mr. Oscar Mendoza experiencing difficulties in getting hotel accommodations for his tour groups especially during peak months. * The travel agency cannot maximize the capacity utilization of a hotel. * Hotel management abilities or skills are low.

Opportunities * Mr. Mendoza has the opportunity to make partnership with hotel owners or rather operate a hotel. * Opportunity to engage in a hotel industry. * Hotel Continental can provide Triumph Tours its hotel accommodation requirements even in peak months, assuming that the agency leases Hotel Continental facilities’. * The hotel occupancy rates are expected to increase because the economic conditions are expected to improve. * Triumph Tours can help Hotel Continental to survive its hotel operations, assuming that the agency will tie-up with Hotel Continental.

Threats * Most of the five-star

You May Also Find These Documents Helpful

  • Satisfactory Essays

    New Wood Inc

    • 328 Words
    • 2 Pages

    GR Hotels Mission is to provide clean, comfortable rooms, good quality services to business and pleasure travelers in Toronto and Montreal at competitive prices. The Vision is to be the hotels of choice for travelers in Canadian cities. The Goals are to increase occupancy rates, focus on business travellers and provide at least a 15% after tax return on any proposed investment. Operating profit for the banks must be at least 11% of revenue per year. We need to improve occupancy rates and attract more business travelers to GR Hotels given the funding and profitability constraints.…

    • 328 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Peaceful Rest Motor Lodge

    • 1890 Words
    • 5 Pages

    Hayes, D. (2005). Pearson - Hotel Operations Management, 2/E - David K. Hayes & Jack D. Ninemeier (Vol. 2E): Prentice Hall.…

    • 1890 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Colonnade Hotel

    • 304 Words
    • 2 Pages

    As you know, even though we take credit card guarantees, we still have some no-shows. Because of this, we will sometimes overbook the hotel. This is usually not a problem, but there are times when you may need to relocate guests to other hotels. When this happens, be sure to follow the Colonnade Hotel and Resort Walking…

    • 304 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Secondly, you need to make adjustments among the positions of each department of the hotel. Due to nepotism and the culture of Argentina Suites, the hotel has plenty of problems, such as laid-back individuals, kickbacks, and corruption, which retard the operations. When facing laid-back issues, a warning is sufficient to correct the bad behavior. However, the more severe problems, such as corruption, cause adverse impact on the hotel and cannot be pardoned.…

    • 313 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    HADM 3310

    • 5488 Words
    • 21 Pages

    operations; a historical view of the development of the hotel industry; and understanding of the…

    • 5488 Words
    • 21 Pages
    Powerful Essays
  • Good Essays

    Draft email communication to Mr. Ward and send a personal note to all 13 of the other guests in his party’s home address clearly articulating the problem with two to three key message and next steps. Draft email communication to faculty and staff to hold a meeting. Hold meeting to discuss policies and procedures on overbooking policies. During this meeting, discuss different ways the hotel can help manage this process and if there is a solution to the problem.…

    • 681 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Careers in Lodging

    • 1181 Words
    • 5 Pages

    Maria Ransom Strayer University Alexandria Campus Professor: Jennifer Gallagher HTM 100 - Principles of Hospitality and Tourism Management February 3, 2012…

    • 1181 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Accounting Systems

    • 539 Words
    • 3 Pages

    Over the past three years, Ramos International has expanded by adding nine more hotels in six cities. The internal control system has not been able to keep up with the…

    • 539 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Bibliography: Arnaldo, M (1981) ‘Hotel general managers: a profile’, The Cornell H.R.A. Quarterly November, 53-56.…

    • 2456 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    The Georges Hotel

    • 2811 Words
    • 13 Pages

    ■ In addition to restaurant dining, the restaurant provides 24-hour room service and full catering services for meetings, conventions and other hotel events. © 2013 Society for Human Resource Management. Myrna L. Gusdorf, MBA, SPHR 1 THE GEORGES HOTEL…

    • 2811 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Marriott Rooms Forecasting

    • 2499 Words
    • 10 Pages

    In the case of the Hamilton hotel, Snow needs to make a decision as to if 60 additional rooms reservations should be accepted which could lead to overbooking (Weatherford & Bodily,1990). It is a problem of capacity utilization that is being faced in this particular case where revenue maximization is aimed while minimizing customer dissatisfaction.…

    • 2499 Words
    • 10 Pages
    Good Essays
  • Better Essays

    For example, a holiday in Magaluf for 18­30’s, tour operators would have the rooms contracted. The hotel…

    • 3900 Words
    • 5 Pages
    Better Essays
  • Good Essays

    The Bachelor’s Feasibility entitled, Got To Go Travel and Tours, prepared by Stephanie Claire S. Martin and Dianne Jane D. Mariano in partial fulfillment of the requirements for the degree of Bachelor of Science in Tourism, major in Tourism Management has been examined and is recommended for acceptance and approval for oral defense.…

    • 8835 Words
    • 41 Pages
    Good Essays
  • Good Essays

    Groups to a hotel can include conference delegates, unexpected group of passengers forced to stay overnight because of bad weather or maybe technical problems. Hotels sometimes are not given the opportunity to plan/prepare further ahead so they must always have a set procedure and guideline in place for un-for-seen times. Hotels would best accept groups during their slack periods, this will help to fill up the rooms and also by charging the highest possible rates for the rooms. This would also bring about the use of yield management where the hotel would be able to fill up all the empty rooms at that point, instead of having so many vacant rooms…

    • 1053 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    the construction of infrastructure that can support an increase in the potential of the hotel…

    • 1610 Words
    • 6 Pages
    Powerful Essays

Related Topics