Many customers are not qualified professionals to take on home renovation projects. Home Depot Home Services offers professional help to such customers to professionally complete their project. These include the installation of windows to water heaters, floors to roofs, kitchen cabinets to vinyl siding, and fencing to landscaping. While the Home Depot Home Services program can provide support to the unprofessional customers, it also extends its helping hand towards the professional customers with special services and support to enhance their success through the Serving the Pro Customer initiative. “These customers have access to loyalty programs, a pro bid room to handle large customer orders with volume discounts, direct ship programs, credit programs and other specialty sales initiatives”.(Home Depot …show more content…
Home Depot is adding new inventory in high profited stores to double the profit. As a result, they are forecasting sales to be double as well. They have also added few jobs in high populated are to meet the demand. They are looking forwards to make profit in this new year.
Corporate Social Responsibility (CSR)
Corporate Social Responsibility is a business plan and sometimes refers as corporate responsibility. This business model describes the social responsibility of corporations towards the society and environment. Corporate Social Responsibility concept has been used by many businesses as it encourages community growth and development. In addition, it allows a number of corporations to voluntarily reduce harmful activities in the society.
The Home Depot was founded in the year of 1978 by four individuals: Bernie Marcus, Arthur Blank,
Ron Brill, and Pat Farrah. The main purpose of these founders were to make money and keep shareholders happy. On the other hand, founders also believed in doing charitable work for the society. They wanted to give back to society by helping the deprived ones. Therefore, Home Depot decided to create a CSR policy in 1991. This CSR policy mainly focused on helping communities with housing, natural environment, helping youths and natural disaster