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Higood Case Script
INTERVIEW TRANSCRIPT

CASE RESEARCH - HEIR CLOTHING LINE

This interview was conducted last November 25, 2010, Thursday,

*Translated from Taglish to English.
*The group has conducted an interview and a series of scheduled store observations.

Group: HiGood evening! We are a group from _____ and we are here to conduct an interview on young entrepreneurs for our class.

Hi! Wow! Thanks for considering my company for your project. So what’s your first question for me?

Group: Okay. So as a business, what problems do you encounter in your store?

Well, first of all, I only have 2 sales ladies. The problem that I see that’s the most crucial as of now, is how they do their work.

Group: What is the significance of this problem?

It is when you miscalculate inventory, thus, having a difference
…show more content…
Supportive. I am very lenient with my employees since I’m only starting with this business. However, they tend to be abusive of this.

------------------

Group: What is the history of the problem and your attempted solutions?

Since we are not wholesalers, there’s always a need for new stocks. Since my sister and I design all of the clothes, we need new ideas all the time. Because of this, the inventory is not properly managed because we do not have time. Attempted solutions would be the strict implementation of inventory count and new stocks right after production. The inventory would be counted once when it reaches me, two counts by the sales ladies, and two to three counts when it reaches the store.

Group: What are the factors which perpetuate/block the problem? Counting the inventory a lot of times is a waste of time since I am also studying (in UAP) and I have a lot of other activities (Frisbee, Futsal, and Bible Study), but it’s better so that we would be more organized and it would lessen the problem. I just need proper time management.

Group: What is the role of

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