In the article, “Handling ‘Helicopter Parents’,” by Lydia Lum a Houston based freelance writer, focuses on the rising amount of parents who must have direct contact with their student in college. Dr. Gwendolyn Dungy, Executive Director at the National Association of Student Personnel Administrators, discusses the differences in today’s parents, and the how colleges are responding with Parent Coordinators, who answer any questions parents may have and organize campus events for parents. The article firstly explains, in the past students were dropped off by their parents at college, and left until the end of the semester. Today, however, parents are more controlling of their kids, and cling heavily to their …show more content…
Syracuse University has even begun to ask minority families why they haven’t tried contacting their parent office. The answer was that parents were contacting the wrong departments, which implemented a “One stop shop experience,”(pg.4) and due too the low-income of many of the student’s parents, Syracuse made their Parent Weekend free of charge. Including organizing events, Parent Coordinators also have to help mediate different problems between students and parents, for example: grades. “Under the Family Educational Rights and Privacy Act, grades cannot be distributed to a third party without the consent of the student,”(Pg.3) so that being said, parents complain to Parent Coordinators with not being able to get their child’s grades. “Parent Coordinators can only suggest asking their child to see the grades, which “are resulting in parent coordinators spending much of their time "coaching parent constituents"…”.(Pg.3) Furthermore, in the case of a student who had disappeared, but was soon found had committed suicide, parents became extremely perturbed when they were not told directly via email or newsletter. The Coordinators quickly explained for the lack of a “email blast”, which was to, “…respect the privacy of the family of the deceased student.”