Health and Social Care- Communication
Explain the role of effective communication and interpersonal interaction in a health and social care context.
The role of effective communication is very important in a health and social care unit as, without it, it will be very hard to communicate with the clients. But also communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. The goals of effective communication include creating a common perception, changing behaviours and acquiring information.
Verbal Communication
Verbal Communication is the basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
Formal communication is used at to door to sales, office meetings and so on. This is because it is most effective in a work place. There is also the use of informal communication which is mostly used with friends and family, which you have a comfortable relationship with. Informal communication can sometimes make people feel uncomfortable if used within a work place. Also when using formal communication within the work place as it can give you an advantage of being taken seriously than that of somebody who uses informal communication. It is of the upmost importance that you try not to use informal communication within a Health and Social care setting as it can sometimes cause confusion.
We used informal communication within my health and social care setting (the classroom), this was because myself and Kirstie Cutts had to evaluate Abby Allen’s and Olivia Bangam’s informal communication between each other. They were talking about the X Factor and they said phases like ‘OMG’ ‘No Way’ ‘As If’. And so much more in
The role of effective communication is very important in a health and social care unit as, without it, it will be very hard to communicate with the clients. But also communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. The goals of effective communication include creating a common perception, changing behaviours and acquiring information.
Verbal Communication
Verbal Communication is the basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language.
Formal communication is used at to door to sales, office meetings and so on. This is because it is most effective in a work place. There is also the use of informal communication which is mostly used with friends and family, which you have a comfortable relationship with. Informal communication can sometimes make people feel uncomfortable if used within a work place. Also when using formal communication within the work place as it can give you an advantage of being taken seriously than that of somebody who uses informal communication. It is of the upmost importance that you try not to use informal communication within a Health and Social care setting as it can sometimes cause confusion.
We used informal communication within my health and social care setting (the classroom), this was because myself and Kirstie Cutts had to evaluate Abby Allen’s and Olivia Bangam’s informal communication between each other. They were talking about the X Factor and they said phases like ‘OMG’ ‘No Way’ ‘As If’. And so much more in