Grievance Redressal System
INTRODUCTION
Grievance Redressal System
The human behavior differs from person to person. Every employee has certain expectation which he thinks must be fulfilled by the organization he is working in. It is not possible for the management to satisfy the feelings & ego of all the employees.
It is therefore, but natural that workers have grievances against their supervisor or a whole or against the systems & practices, which are followed in the organization. Definition:
“A grievance is a complaint of one or more workers in respect of wages allowances, conditions of work & interpretation of service stipulations, job assignment & termination of service.”
Meaning and Nature of Employee Grievance
According to Michael J. Jesus the term “grievance” means “any discontent or dissatisfaction, whether expressed or not and whether valid or not, arising out of anything connected with the company that an employee thinks, believe or even feels, is unfair, unjust, or inequitable,” This definition is very broad and covers all kinds of dissatisfaction which an employees has while doing his job. A grievance means any discontentment or dissatisfaction arising out of anything related to the enterprise where he is working. It may not be expressed and even may not be valid. It arises when an employee feels that something has happened or is going to happen which is unfair, unjust or inequitable.
Faith Davis has defined grievance as “any real or imagined feeling of personal injustice which an employee has concerning his employment relationship.” A grievance represents a situation in which an employees feels the something unfavorable to him has happened or is going to happen. In an industrial enterprise, grievance may arise because of several factors such as:
a) Violation of management’s responsibility such as poor working conditions,
b) Violation of company’s rules and practices.
c) Violation of collective bargaining agreement.,
d) Violation o labour laws,
e) Violation of
Grievance Redressal System
The human behavior differs from person to person. Every employee has certain expectation which he thinks must be fulfilled by the organization he is working in. It is not possible for the management to satisfy the feelings & ego of all the employees.
It is therefore, but natural that workers have grievances against their supervisor or a whole or against the systems & practices, which are followed in the organization. Definition:
“A grievance is a complaint of one or more workers in respect of wages allowances, conditions of work & interpretation of service stipulations, job assignment & termination of service.”
Meaning and Nature of Employee Grievance
According to Michael J. Jesus the term “grievance” means “any discontent or dissatisfaction, whether expressed or not and whether valid or not, arising out of anything connected with the company that an employee thinks, believe or even feels, is unfair, unjust, or inequitable,” This definition is very broad and covers all kinds of dissatisfaction which an employees has while doing his job. A grievance means any discontentment or dissatisfaction arising out of anything related to the enterprise where he is working. It may not be expressed and even may not be valid. It arises when an employee feels that something has happened or is going to happen which is unfair, unjust or inequitable.
Faith Davis has defined grievance as “any real or imagined feeling of personal injustice which an employee has concerning his employment relationship.” A grievance represents a situation in which an employees feels the something unfavorable to him has happened or is going to happen. In an industrial enterprise, grievance may arise because of several factors such as:
a) Violation of management’s responsibility such as poor working conditions,
b) Violation of company’s rules and practices.
c) Violation of collective bargaining agreement.,
d) Violation o labour laws,
e) Violation of