Preview

Google Case Study

Best Essays
Open Document
Open Document
2771 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Google Case Study
Table of Contents Executive Summary 2 1. Introduction 3 2. Critical analysis and practical implications 3 2.1 Google’s success from a motivational and perceptual theory perspective. 3 2.2 Google’s hiring practice and job 5 2.3 Google’s Leadership approach 7 3. Conclusion 9 References 10

Executive Summary

The first part of the report will investigate some of the most relevant motivational and perceptual theories, which will be applied to Google case in order to understand how the company achieved its incredible success. It will be also interesting comparing the Google’s case study with another case to see how organisational behaviour theories are applied differently depending on the situation.

The second part will discuss the hiring practices and job design principle. Theories will be also examined and applied to the case. Analysing these two aspects will help to find out and better understand what are the company’s values and orientation and if these elements are congruent with the employees’ once. In fact, just if the company’s and employees’ values, orientation and goals are the same, the organisational culture will be successful.

The third part will focus on the top ten reasons for working at Google. Some of these points are useful to introduce the leadership style present at Google. It will be demonstrate how the Company’s leadership approach is innovative compared to other companies, mainly to the Asia’s once, which are usually based on a vertical and hierarchic structure.

1. Introduction

This report will examine a Google case study under the point of view of the Organisational Theories. It means that it will first analyse the most relevant theories applicable to the case such as motivational and perceptual theories, job design theories, hiring practices and leadership approach. For each theory there will be practical examples found in the case study and some comparison with other Google’s competitors.
From the case study



References: Chen K., Chung G., Liu K., Jun A., 2010, “Organizational Behavior. A case analysis of Google.” http://www.contrib.andrew.cmu.edu/~kathyc/files/written/google.pdf Day P., 2005. “Google searches for the future” BBC Business News, November 15. Gagliardi, P Goleman, D. 2000. “Leadership that gets result” Harvard Business Review, 78 (2). 83-85 Hollander, E Kanter, R. 1989. “The new Managerial work”. Harvard Business review, 89 (6), 85-92. Kotila, O. (2001). “Job enrichment” Retrieved February 8, 2004 from http://academic.emporia.edu/smithwil/001fmg456/eja/kotila456.html. Kotter.J, Heskett J., 1992. “Corporate Culture and Performance”. The Free Press. Little B., Little, P. 2006. “Employee engagement: conceptual issue” Journal of Organizational Culture, Communication and Conflict. January 2006 McShane S., Olekalns M., Travaglione, T., 2010 Messick, M.D. “The Psychology of Leadership: New Perspectives and Research”. 2005. Mahwah, NJ: Lawrence Erlbaum Associates, pp.81-96 Morgan G., 1998 Sara Kehaulani Goo, 2006. “Building a ‘Googley’ Workforce”, Washington Post, October 21. Shmidt E., Varian H., 2005, “ Google: Ten Golden Rules”, Newsweek, December 2 Towers, D., 2006 “An investigation into wether organisational culture is directly linked to motivation and performance through looking at Google Inc.”, The Birmingham Business School.

You May Also Find These Documents Helpful

  • Good Essays

    Google’s culture is informal, self empowerment, involvement, and has an aversion to bureaucracy, unlike most companies that are run from the top down in a theory x model. Futhermore, Google believes that if they operate without the bureaucracy it will encourage their engineers to develop superior ideas and products at an industry leading rate. There are ten principles that Google’s owners developed, which are unique to the company’s management: Focus on the user at all costs. It is best to one thing really, really, really well. Fast is better than slow. Democracy works on the web. You don’t need to be at your desk to need an answer. You can make…

    • 801 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Google is the youngest and number three leading company according to (Sullivan, 2013)! It believes in continuous innovation through great people management versus “hunch-based” and recommendation dominated management decisions. They are the only data-driven based human resources organization (Sullivan, 2013)! This form of management is called people management through analytics, and consists of a plethora of charts, graphs, and data as a basis for making decisions (Sullivan, 2013). Google’s internal factors approach affects the way that they…

    • 809 Words
    • 4 Pages
    Good Essays
  • Good Essays

    GOOGLAY

    • 593 Words
    • 2 Pages

    Page, Brin, and Eric Schmidt established a culture where innovation and continuous improvements are encouraged. Nevertheless, with the increase in number of employees and projects, it became impossible for three founders to deal with the entire operations of Google. In response, Google placed senior managers in chain of command to deal with the departmental reports and operations. However, as Google’s size grew even bigger, Google is faced once again with the question whether they have to change their structure again. In doing so, we are to scrutinize, and find pros and cons of each organizational system.…

    • 593 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Week 4 CASE STUDY FINAL

    • 959 Words
    • 3 Pages

    The following is a case study reviewing Google’s customer value proposition and profit formula linked to its business model. A brief overview of the company will be provided, as well as strategies Google has relied upon to build competitive advantage in the industry, product line, and market. Financial performance, investor relations, and the company’s key resources and competitive capabilities will be discussed, as well as competitive liabilities and resource weaknesses. In conclusion, recommendations shall be provided to Google’s top-management team to sustain its competitive advantage in the search industry.…

    • 959 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Employees- employees are one of a company’s most important assets; a committed workforce helps a business to achieve its objectives and aims. Google has created a department called ‘People Operations’ (usually know as "Human Resources"), what they do is find employees, train them and keep them for the improvement of Google. This is basically bringing the world’s most inventive, original, imaginative, inspired and ingenious people to Google and building programs that help them flourish.…

    • 414 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Google, a company that originally started out of someone’s garage, has gone on to change the way of life for many across the world. Google has become a way of living for so many until terms such as “Google it” has been coin, to represent the search engine able to deliver answers to any question within seconds. Even though Google is mostly known for it’s able to deliver answers within seconds, the company has expand it’s operation into many other tech exploration sectors. The company has recruited the best of the best from the nation’s top university to make up one the most successful workforce to date. By offering free food to employees, cool social lounges at work, not to mention sleep schedules; Google has the ability to attract the best of the best. In return, Google’s employees have taken the company to new highs and allowing Google to create constant growth.…

    • 1098 Words
    • 5 Pages
    Better Essays
  • Better Essays

    The organization that is the subject of this paper is Google. Even though Google is a worldwide organization it maintains a small organization feel. This is reflected in the organizational culture of Google. Google has various cafeterias where the employees eat together no matter what their position in the organization. Another part of the culture at Google is the commitment to innovation as an espoused value. It is believed that this is dependent upon the employees being comfortable in sharing their ideas and opinions. There is also access to management not common in a large organization like Google. This includes access to the founders of Google, Larry Page and Sergey Brin. The dress code is also casual. Gyms are available where employees can go and take dance classes, work out or do yoga. Foosball, ping pong, pianos, and various video games are also available at the office complex. Employees share yurts, cubicles, and huddle rooms instead of solo offices. In fact there are very few solo offices at Google (Google, n.d.).…

    • 962 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Google’s culture is casual and its espoused values do align with its enacted values. Though Google has grown rapidly since 1998, it still maintains a small-company feel (Robbins & Judge, 2007). In maintaining the small company feel and the casual…

    • 957 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Google

    • 2458 Words
    • 10 Pages

    Google is placed #1 on Fortune Magazine’s list of the hundred best places to work in 2007 and 2008 (Fortune). Positive employee relations have been important in the high-efficient operations within Google and boost lots of creative ideas through non-serious working hours as well. Google is a fun…

    • 2458 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Businesses rely heavily on the four basic functions of management Planning, Organizing, Directing, and Controlling; however, the skilled management of internal and external factors will ultimately determine the longevity of the company. Management teams are measured on how quickly they can build a company over a short period. However, the real measure is how well a company can continue to grow. Company success is continually evolving as the world changes, making it difficult on management teams to adapt as internal and external forces mold new paths. Google is a prime example of a leading company who must constantly evaluate their business objectives to keep up with the changing technological landscape. Traditional business models use a top down approach may leave the company unable to change, as the business leader is unable to change. “It is noteworthy that neither Larry Page nor Sergei Brin, Google's founders, has proclaimed himself "chief software architect," the badge Bill Gates wears at Microsoft” (Hamel, 2006) Instead the founders have designed a concept the makes every idea stand on its own merits. Internal and external factors such as Globalization, Technology, Innovation, Diversity, and Ethics carry large weight in management strategies and the method in which ideas are executed.…

    • 982 Words
    • 4 Pages
    Good Essays
  • Better Essays

    BRAZIL

    • 915 Words
    • 3 Pages

    Google uses these three principles to provide an innovative work culture that motivates employee with numerous perks and benefits. Some of the benefits include free lunch/dinner, onsite physicians and nurses,…

    • 915 Words
    • 3 Pages
    Better Essays
  • Good Essays

    Fortune 100 Companies

    • 874 Words
    • 4 Pages

    Google ranks at number one on the 2012 FORTUNE Magazine’s ‘Top 100 Companies to Work For’. “Last year, the revenue increased 33%, Google and gave employees an 11% pay hike.” (Fortune Magazine, 2012). Google employees are devotedly nicknamed Googlers. “At Google, change and inspiration keep our projects improving and changing. Our organization comes from our Googlers; smart and astonishing people who promote an atmosphere of cooperation and enjoyment.” (About Google, 2012) Google provides their employees “a great environment to provide both as an individual and as a part of the team. Even with the large size and growth of the company, people who work here still feel like they matter and that there are people who actually care for you. (About Google, 2012) Steiner’s social combination theory is apparent in the motivational style of Google’s employees due to the management that focuses on the group, rather than productivity and individual. (Losh, 2012)…

    • 874 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Google Project Oxygen

    • 547 Words
    • 2 Pages

    There has been a fundamental question that Google executives had concerned in the early 2000s: do managers matter? Through a multi-year research, they generated a comprehensive project called ‘Project Oxygen’ starting in late 2009—which focuses on eight key managements to become better managers. Consequently, the company was able to trigger significant improvements among managers and realized that “good managers do matter”. Currently, Google’s vice president Mr. Setty raises three fundamental questions about whether the project is ‘boxing people in,’ whether the project could be implemented in any type of organization or managerial setting, and what would be the best option to further improve the project and Google’s performance.…

    • 547 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Larry Page

    • 2395 Words
    • 10 Pages

    This paper analyses the different behaviors that define Google’s co-founder and CEO leadership and management traits and style.…

    • 2395 Words
    • 10 Pages
    Best Essays
  • Good Essays

    Google, Inc., a worldwide renowned search engine company that offers an array of project applications, including Internet search, cloud computing, and advertising, uses its espoused values to align with its enacted values. Google understands that the communication within its organization is strongly determined by their organizational culture. In developing a very distinctive and influential culture, such as Google’s, it allows their employees to be innovative and creative and they embody the company’s values and share the same aspiration for an unlimited amount of information.…

    • 878 Words
    • 4 Pages
    Good Essays