Factors that affecting low seat turnover in schools cafeteria
THE FACTORS AFFECTING LOW SEAT TURNOVER
IN EMILIO AGUINALDO COLLEGE’S CAFETERIA
An Undergraduate Research Proposal
Presented to the Faculty of Department of Hotel and Restaurant Management
Emilio Aguinaldo College
Dasmariñas City, Cavite
In Partial Fulfillmentof the Requirements for the Degree
Bachelor of Hotel and Restaurant Management
July 2013
Republic of the Philippines
Emilio Aguinaldo College-Cavite
Dasmariñas City, Cavite
iii
ABSTRACT
The said study aims to provide solutions and recommendationsfor the following problems (1) What are the demographic profiles of the respondents? (2) What are the factors that causes low seat turnover? (3) Is there a significant relationship between the customers of the cafeteria and the rate of seat turnover?
In connection to this, the following factors were observed: (1) individual preferences and affordability of the customers (2) ambiance of the cafeteria (3) personal hygiene and sanitary practices of the staff (4) taste and quality of the food and (5) time of customer’s disposal. During the study, these factors served as the basis of the study. The factors were individually assessed and evaluated.
The respondents of the study were students of different year level and courses in Emilio Aguinaldo College Cavite. The study started from November 2012 and was completed on July 2013. The study is indeed important and will benefit the student, the school administration, owner of the food outlets in the cafeteria, the staff and the future researchers.
iv
TABLE OF CONTENTS
PRELIMINARIES PAGE
Approval Sheet ii
Acknowledgement iii
Abstract iv
Chapter
I. The Problem and Its Background
Introduction 1
Theoretical Framework 3
Conceptual Framework 6 Statement of
IN EMILIO AGUINALDO COLLEGE’S CAFETERIA
An Undergraduate Research Proposal
Presented to the Faculty of Department of Hotel and Restaurant Management
Emilio Aguinaldo College
Dasmariñas City, Cavite
In Partial Fulfillmentof the Requirements for the Degree
Bachelor of Hotel and Restaurant Management
July 2013
Republic of the Philippines
Emilio Aguinaldo College-Cavite
Dasmariñas City, Cavite
iii
ABSTRACT
The said study aims to provide solutions and recommendationsfor the following problems (1) What are the demographic profiles of the respondents? (2) What are the factors that causes low seat turnover? (3) Is there a significant relationship between the customers of the cafeteria and the rate of seat turnover?
In connection to this, the following factors were observed: (1) individual preferences and affordability of the customers (2) ambiance of the cafeteria (3) personal hygiene and sanitary practices of the staff (4) taste and quality of the food and (5) time of customer’s disposal. During the study, these factors served as the basis of the study. The factors were individually assessed and evaluated.
The respondents of the study were students of different year level and courses in Emilio Aguinaldo College Cavite. The study started from November 2012 and was completed on July 2013. The study is indeed important and will benefit the student, the school administration, owner of the food outlets in the cafeteria, the staff and the future researchers.
iv
TABLE OF CONTENTS
PRELIMINARIES PAGE
Approval Sheet ii
Acknowledgement iii
Abstract iv
Chapter
I. The Problem and Its Background
Introduction 1
Theoretical Framework 3
Conceptual Framework 6 Statement of