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Explain The Diverse Trends In The Emergency Department

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Explain The Diverse Trends In The Emergency Department
Adverse Trends in the Emergency Department
Lori Davis
HCS/482
April 21, 2014
Lynn Bertsch

It is no secret that the wait times and length of stay for patient’s within the Emergency Department (ED) has steadily increased over the past several years. With that, comes adverse events affecting all patients alike. According to Weston (2013), “Falls and delays to treatment are the major contributors to serious and sentinel events” (pg. 33). Data collection has now been utilized to capture these delays in hopes of finding cause and solutions. This paper will take us step-by-step through the triage process and data collection which is aimed at decreasing delay times and improving patient satisfaction.
Nurse First Some time ago the current triage process was for a patient to present to …show more content…
Not the most efficient process, not to mention patients felt like their emergency was unimportant. To improve on this process, time stamped data is collected concerning time patient checked into the ED, time patient was triaged, to time patient was placed in a treatment room. Using Excel, a general computer program a formula was developed to provide time percentages. This method is simple and cost effective while producing accurate data. Time interval metrics are better understood when evaluating time stamps/time intervals of a typical ED stay (Welch, 2012). After an adequate amount of data was collected the “Nurse First” pilot was implemented. In other words, a patient, when entering
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