Execution And Closure: Case Study
Project Planning Execution and Closure
Phase 4 Individual Project (Vendor Procurement Strategy)
Memorandum
To: IRTC Executive Leadership Team
Date: 2/3/14
From: Project Manager (Billing System Conversion)
Subject: Customer Service Add-on to the current Billing System Implementation
Background: Our primary vendor (Vendor X) for the billing system conversion upgrade has recently communicated to the project team that they have a separate customer service add-on that they would like to offer to integrate into the current project plan. This customer service module is priced at $25,000 and is estimated to add an additional four weeks of integration time to the total conversion project plan. The project is currently tracking on schedule …show more content…
What are the repercussions of both situations?
How does the use of resources impact budget constraints and parameters?
What is the tactical plan or mitigation plan for resolving any challenges or slippage in the primary conversion project and how the secondary or add-on module will be managed as a result?
And other questions as to the tactical application of managing a secondary project event.
Stakeholders to be Involved and Factors to Consider: In a situation where a secondary integration plan or event is being injected into a current project it is extremely important to construct and enact a strategy that involves inclusion of all of the stakeholders and participants of the original or primary plan as well as all of the identified/new stakeholders related to the secondary plan. It is very important to create a strategy that includes stakeholders from both projects (billing conversion and customer service add-on). However, not all stakeholders are needed for the purposes of decision making. What must be accomplished with each stakeholder though is an effective communication plan and sharing of information as is appropriate and necessary with each specific relationship and
Phase 4 Individual Project (Vendor Procurement Strategy)
Memorandum
To: IRTC Executive Leadership Team
Date: 2/3/14
From: Project Manager (Billing System Conversion)
Subject: Customer Service Add-on to the current Billing System Implementation
Background: Our primary vendor (Vendor X) for the billing system conversion upgrade has recently communicated to the project team that they have a separate customer service add-on that they would like to offer to integrate into the current project plan. This customer service module is priced at $25,000 and is estimated to add an additional four weeks of integration time to the total conversion project plan. The project is currently tracking on schedule …show more content…
What are the repercussions of both situations?
How does the use of resources impact budget constraints and parameters?
What is the tactical plan or mitigation plan for resolving any challenges or slippage in the primary conversion project and how the secondary or add-on module will be managed as a result?
And other questions as to the tactical application of managing a secondary project event.
Stakeholders to be Involved and Factors to Consider: In a situation where a secondary integration plan or event is being injected into a current project it is extremely important to construct and enact a strategy that involves inclusion of all of the stakeholders and participants of the original or primary plan as well as all of the identified/new stakeholders related to the secondary plan. It is very important to create a strategy that includes stakeholders from both projects (billing conversion and customer service add-on). However, not all stakeholders are needed for the purposes of decision making. What must be accomplished with each stakeholder though is an effective communication plan and sharing of information as is appropriate and necessary with each specific relationship and