Exam 2 Study Guide
Man 3025 Study Guide
EXAM 2 Chapters 5-7
CHAPTER 5: UNDERSTANDING GROUPS AND TEAMS
Vocabulary: goal accomplishment, personal identity, affiliation, emotional support, orientation, confrontation, differentiation, collaboration, virtual team, additive tasks, conjunctive tasks, disjunctive tasks, process losses, social density, assigned roles, emergent roles, work roles, maintenance roles, blocking roles, role episode, focal person, role readiness, intersender role conflict, person-role conflict, role overload, group norms, injunctive norms, descriptive norms, norm of reciprocity, reward dependence, information dependence, compliance, identification, internalization, social facilitation effect, evaluation apprehension, social inhibition effect, social loafing, deindividuation,
Group Formation
Exert enormous influence on attitude, values, behaviors; have powerful influence on other groups and organizations -Goal Accomplishment -Personal Identity -Affiliation -Emotional Support
Learning Outcome: Why do people join groups?
Stages of Group Development -Orientation (Forming), Confrontation (Storming), Differentiation (Norming), Collaboration (Performing), Separation (Adjourning)
Learning Outcome: Understand the process that a typical group goes through.
Characteristics of Effective Teams -Atmosphere and relationships – formal/reserved or close/friendly -Member participation – some participate more than others or equal participation -Goal understanding and acceptance – no commitment or total commitment -Listening and sharing information - no listening/sharing or people listen and share -Handling conflicts and disagreements – ignored results in hostility or dealt with and resolved -Decision making – autocratically or by consensus -Evaluation of member performance – criticism/personal attacks or frequent/objective feedback -Expressing Feelings – hide feelings or open expression -Division of Labor – poorly structured
EXAM 2 Chapters 5-7
CHAPTER 5: UNDERSTANDING GROUPS AND TEAMS
Vocabulary: goal accomplishment, personal identity, affiliation, emotional support, orientation, confrontation, differentiation, collaboration, virtual team, additive tasks, conjunctive tasks, disjunctive tasks, process losses, social density, assigned roles, emergent roles, work roles, maintenance roles, blocking roles, role episode, focal person, role readiness, intersender role conflict, person-role conflict, role overload, group norms, injunctive norms, descriptive norms, norm of reciprocity, reward dependence, information dependence, compliance, identification, internalization, social facilitation effect, evaluation apprehension, social inhibition effect, social loafing, deindividuation,
Group Formation
Exert enormous influence on attitude, values, behaviors; have powerful influence on other groups and organizations -Goal Accomplishment -Personal Identity -Affiliation -Emotional Support
Learning Outcome: Why do people join groups?
Stages of Group Development -Orientation (Forming), Confrontation (Storming), Differentiation (Norming), Collaboration (Performing), Separation (Adjourning)
Learning Outcome: Understand the process that a typical group goes through.
Characteristics of Effective Teams -Atmosphere and relationships – formal/reserved or close/friendly -Member participation – some participate more than others or equal participation -Goal understanding and acceptance – no commitment or total commitment -Listening and sharing information - no listening/sharing or people listen and share -Handling conflicts and disagreements – ignored results in hostility or dealt with and resolved -Decision making – autocratically or by consensus -Evaluation of member performance – criticism/personal attacks or frequent/objective feedback -Expressing Feelings – hide feelings or open expression -Division of Labor – poorly structured