Evaluate Different Communication Systems
1.2 Evaluate the effectiveness of different communication systems
Different communication systems may hold different values and factors. However, a majority of communicating systems are similar in many ways. Within a company, communication can occur both internally and externally and these are usually the foundation a company works on. One way of describing communication methods can be through ‘communication nets’. Some of the most known being:
Chain Network- A chain network can show the process of sending a piece of information from either bottom up or top down. An example of this could be an email sent from me to my team manager. This could be regarding a serious situation about a customer who is making a formal complaint or a health and safety issue. The bigger the issue, the higher up it will travel. If someone was to have an accident on site and call in, it would travel from me to my …show more content…
Sometimes, it can be difficult as there are many ways that one can communicate with another individual. There are three main types of communicating, written, visually and orally. Written usually involves letters, emails etc. Visually, could be a face to face interaction, video and live skype-ing etc. However these all fall into the oral category. When I am in charge of the phones and I am given a message to pass on, depending on the contents and the receiver I will have to choose how to convey the message. All these factors affect how I will send the message. For example, if a message comes through for our Site Supervisor, depending on the subject at matter, the amount of information I have to convey and whether action is needed to be taken straight away and documented. Usually, if it is important I will convers orally either face to face or other the phone. I will then follow it up with an email so we have it documented, this will also help to keep a record and remind the supervisor of the action he needs to
Different communication systems may hold different values and factors. However, a majority of communicating systems are similar in many ways. Within a company, communication can occur both internally and externally and these are usually the foundation a company works on. One way of describing communication methods can be through ‘communication nets’. Some of the most known being:
Chain Network- A chain network can show the process of sending a piece of information from either bottom up or top down. An example of this could be an email sent from me to my team manager. This could be regarding a serious situation about a customer who is making a formal complaint or a health and safety issue. The bigger the issue, the higher up it will travel. If someone was to have an accident on site and call in, it would travel from me to my …show more content…
Sometimes, it can be difficult as there are many ways that one can communicate with another individual. There are three main types of communicating, written, visually and orally. Written usually involves letters, emails etc. Visually, could be a face to face interaction, video and live skype-ing etc. However these all fall into the oral category. When I am in charge of the phones and I am given a message to pass on, depending on the contents and the receiver I will have to choose how to convey the message. All these factors affect how I will send the message. For example, if a message comes through for our Site Supervisor, depending on the subject at matter, the amount of information I have to convey and whether action is needed to be taken straight away and documented. Usually, if it is important I will convers orally either face to face or other the phone. I will then follow it up with an email so we have it documented, this will also help to keep a record and remind the supervisor of the action he needs to