Ethical Dilemma
ETHICAL DILEMNA’S IN THE PRIVATE SECURITY SECTOR
I’ve been in the Private Security sector going on twenty three years and have held numerous positions throughout the organizations I’ve worked for. The two ethical instances that come immediately to the front of my mind have to deal with moral integrity. The first instance deals with leadership and “Doing the right thing” (Ethical Leadership) and the second one is “Don’t judge a book by its cover.” This first instance I know intimately because this example is based on me. I was the victim in this situation. This all started when I was a manager of thirty security personnel and a officer called me over and explained the situation they had going at the front of the building. A female wanted to use the restroom before the building was open and my officers denied her entry. Our client (local government) has strict rules when it comes to access control and weapons control and their policy is no admittance into the building prior to 0800 hours except for employees identified by a badge. I went and met the female and discussed the issue with her at length and basically reiterated what my officers told her. I made recommendations for other places/restaurants that she could go to use the facilities. The female argued that she has Lupus and couldn’t hold it any longer. I recanted my decision for fear that she would urinate on the floor and let her go. The female left but was still upset. I informed my officers to write an incident report documenting what transpired. The next day my manager called me in and stated that our client received an email from the female complaining about how she was treated by the security staff and that if restitution of some kind isn’t made (wanted my officers and myself fired) that she would go public with what happened. I explained to my manager what happened and that we followed procedure. My manager then informed me that she was a government employee and alleges that she showed us her
I’ve been in the Private Security sector going on twenty three years and have held numerous positions throughout the organizations I’ve worked for. The two ethical instances that come immediately to the front of my mind have to deal with moral integrity. The first instance deals with leadership and “Doing the right thing” (Ethical Leadership) and the second one is “Don’t judge a book by its cover.” This first instance I know intimately because this example is based on me. I was the victim in this situation. This all started when I was a manager of thirty security personnel and a officer called me over and explained the situation they had going at the front of the building. A female wanted to use the restroom before the building was open and my officers denied her entry. Our client (local government) has strict rules when it comes to access control and weapons control and their policy is no admittance into the building prior to 0800 hours except for employees identified by a badge. I went and met the female and discussed the issue with her at length and basically reiterated what my officers told her. I made recommendations for other places/restaurants that she could go to use the facilities. The female argued that she has Lupus and couldn’t hold it any longer. I recanted my decision for fear that she would urinate on the floor and let her go. The female left but was still upset. I informed my officers to write an incident report documenting what transpired. The next day my manager called me in and stated that our client received an email from the female complaining about how she was treated by the security staff and that if restitution of some kind isn’t made (wanted my officers and myself fired) that she would go public with what happened. I explained to my manager what happened and that we followed procedure. My manager then informed me that she was a government employee and alleges that she showed us her