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“Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.” (Baker, Mallen (June 8,
2004). Corporate Social Responsibility: What Does It Mean? May 15, 2013 from www.mallenbaker.net/csr/definition.php). Mallenbaker.net. Retrieved
Keeping this definition in mind while evaluating Company Q’s attitude toward social responsibility, it is apparent they have developed a reputation for not caring about the community by closing stores in higher crime rate areas, only offering a limited supply of healthconscience and organic products, and denying food bank donations. Company Q cares more about the bottom line and has forgotten the things that contribute to an organization’s long term success. I believe that by addressing these three issues Company Q can change the community’s negative perception of them. The first area that could be improved regarding Company Q’s attitude toward social responsibility is the act of closing stores in high crime areas. The decision to do this was based solely on the losses the company seemed to be taking in those locations without consideration for the negative effects on the customers, employees, and the community as a whole. The customers are losing a convenient place to shop, the employees are losing their jobs in an area where jobs are limited, and the building will stand empty inviting more crime. All of these things negatively affect the community and give the impression that Company Q does not care about the people supporting their business. The organization should look at developing and implementing a loss prevention program with officers in charge of overseeing the training of employees. Teaching workers what to look for and how to react to possible shoplifting can greatly reduce shrink in an organization. This program also
“Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large.” (Baker, Mallen (June 8,
2004). Corporate Social Responsibility: What Does It Mean? May 15, 2013 from www.mallenbaker.net/csr/definition.php). Mallenbaker.net. Retrieved
Keeping this definition in mind while evaluating Company Q’s attitude toward social responsibility, it is apparent they have developed a reputation for not caring about the community by closing stores in higher crime rate areas, only offering a limited supply of healthconscience and organic products, and denying food bank donations. Company Q cares more about the bottom line and has forgotten the things that contribute to an organization’s long term success. I believe that by addressing these three issues Company Q can change the community’s negative perception of them. The first area that could be improved regarding Company Q’s attitude toward social responsibility is the act of closing stores in high crime areas. The decision to do this was based solely on the losses the company seemed to be taking in those locations without consideration for the negative effects on the customers, employees, and the community as a whole. The customers are losing a convenient place to shop, the employees are losing their jobs in an area where jobs are limited, and the building will stand empty inviting more crime. All of these things negatively affect the community and give the impression that Company Q does not care about the people supporting their business. The organization should look at developing and implementing a loss prevention program with officers in charge of overseeing the training of employees. Teaching workers what to look for and how to react to possible shoplifting can greatly reduce shrink in an organization. This program also
References: Baker, Mallen (June 8, 2004). Corporate Social Responsibility: What Does It Mean? Mallenbaker.net. Retrieved May 15, 2013 from www.mallenbaker.net/csr/definition.php Franklin, Benjamin (1706-1790). Reputation Quotes. Thinkexist.com. Retrieved May 20, 2013 from www.thinkexist.com/quotations/reputation