EST1 Task 1
Running Head: Company Q Social Responsibility
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Company Q Social Responsibility
Scott Allen
WGU Washington
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Running Head: Company Q Social Responsibility
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Company Q Social Responsibility
Social responsibility is often viewed as an inconvenience that cuts into shareholder profits. An organization that with this outlook on social responsibility is missing a significant opportunity to improve public perception and drive profits. This is clearly the view of company Q. When twice presented with the opportunity to create both social and monetary capital, they failed miserably.
This likely contributed to the closure of 2 stores due to low performance. Not only are they harming their stakeholders (the communities in which they operate) but, they are also harming their shareholders by not capitalizing on revenue opportunities. (Ferrell et al., 2013)
There are three clear answers to their deficiencies. The first and most obvious is to begin donating the items that are expired to the local food bank as requested. The second is to implement a code of ethics in the corporate guidelines. Lastly, they should be expanding the current selections of healthy and organic foods. If these steps are followed, can the Company Q dig itself out of the loss column and see some profits? The answer is yes.
Company Q was recently approached by the local food bank, and asked to donate the day old foods that Company Q had been throwing away. Management declined, opting instead to to continue to write the food off as a loss and throw it into the trash. The reason that was cited was concern for fraud and employee theft. This is an example of the company taking the short term bottom line approach. They have completely ignored an opportunity for positive public relations and social capital. Both of which have been shown to have a positive impact on monetary capi-
Running Head: Company Q Social Responsibility
3
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"
"
"
"
"
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Company Q Social Responsibility
Scott Allen
WGU Washington
"
"
"
"
"
"
"
1
Running Head: Company Q Social Responsibility
2
"
Company Q Social Responsibility
Social responsibility is often viewed as an inconvenience that cuts into shareholder profits. An organization that with this outlook on social responsibility is missing a significant opportunity to improve public perception and drive profits. This is clearly the view of company Q. When twice presented with the opportunity to create both social and monetary capital, they failed miserably.
This likely contributed to the closure of 2 stores due to low performance. Not only are they harming their stakeholders (the communities in which they operate) but, they are also harming their shareholders by not capitalizing on revenue opportunities. (Ferrell et al., 2013)
There are three clear answers to their deficiencies. The first and most obvious is to begin donating the items that are expired to the local food bank as requested. The second is to implement a code of ethics in the corporate guidelines. Lastly, they should be expanding the current selections of healthy and organic foods. If these steps are followed, can the Company Q dig itself out of the loss column and see some profits? The answer is yes.
Company Q was recently approached by the local food bank, and asked to donate the day old foods that Company Q had been throwing away. Management declined, opting instead to to continue to write the food off as a loss and throw it into the trash. The reason that was cited was concern for fraud and employee theft. This is an example of the company taking the short term bottom line approach. They have completely ignored an opportunity for positive public relations and social capital. Both of which have been shown to have a positive impact on monetary capi-
Running Head: Company Q Social Responsibility
3