Preview

Empathy as a Communication Technique

Good Essays
Open Document
Open Document
1761 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Empathy as a Communication Technique
The use of Empathy as a communication technique

The word empathy is a noun and means: Having the ability to imagine oneself in another 's place and understand the other 's feelings, desires, ideas, and actions. The use of empathy was an important part of the psychological counseling technique developed by Carl R. Rogers. (Empathy)
Carl Rogers was born January 8, 1902 in Oak Park, Illinois and lived until1987. Carl Rogers is best known for his contributions to therapy. Rogers felt that if a therapist was to be helpful that they must have three defining qualities: The first on should be Congruence, meaning, showing genuineness and honesty with the client. The second is having Empathy, meaning, having the ability to feel what the client feels and the third being Respect, meaning, acceptance, unconditional positive regard towards the client. Rogers says that these qualities are “necessary and sufficient: If the therapist shows these three qualities, the client will improve, even if no other special "techniques" are used. If the therapist does not show these three qualities, the client 's improvement will be minimal, no matter how many "techniques" are used. (Personality Theories).
Another Psychologist was Theodor Lipps. Born 1851 in Wallhalben/Palatinate, Germany and died in Munich 1914. Theodor Lipps is known as the father of the first scientific theory of Einfühlung (“feeling into,”) Lipps sees the unconscious process of Einfühlung is a natural instinct.
Today, empathy is described as an objective awareness of and insight into the thoughts, feelings, and behavior of another (including their meaning and significance). It has also been discussed in the context of emotional intelligence, which is defined as the awareness and management of emotions in self and others. (p89)
By showing empathy you are identifying with the other persons emotions. To be able to empathize with others, you must be able to feel and own your own feelings.
It is hard for a person



References: The meaning of Empathy retrieved November 21, 2010 from: http://www.answers.com/topic/empathy Personality Theories retrieved November 21, 2010 from: http://webspace.ship.edu/cgboer/rogers.html Gwen van Servellen (2009). Communication skills for the Healthcare Professional (2nd Ed.). Sudbury, MA: Jones & Bartlett Publishers Answer retrieved December 4, 2010 from: http://widi.answers.com/Q/Difference_between_empathy_and_sympathy Gender Differences in Empathy retrieved December 6, 2010 from: http://www.shockmd.com/2010/05/03/gender-differences-in-empathy/ Self-disclosure retrieved December 6, 2010 from:

You May Also Find These Documents Helpful

  • Good Essays

    The term empathy is the ability to understand or feel the other person’s feelings. In the lines of Steve Dutch he doesn’t give any empathy. Dutch implies that students claim to know the material, but they not do well on exams. He believes that if you can’t answer the questions about the material you don’t know the material. I strongly disagree with Dutch’s argument of the line “I know the material- I just don’t do well on exams”, because many people have anxiety, different ways of learning, and the way questions are asked. Dutch is only giving his opinion of the situation his not facing in facts.…

    • 586 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Bikker et al., (2014) states that by using empathy it can be particularly beneficial in reducing distress and positively improving the quality of therapeutic relationships. This would be useful in my role play due to the fact that the client finds it difficult to maintain relationships and has no one she can talk to. By showing empathy, this will enable me as the professional to look at the situation from her perspective, and engage with her in a way no one else has. This will result in the increase of beneficial changes been made in her…

    • 1343 Words
    • 6 Pages
    Good Essays
  • Better Essays

    Hs101 Unit 2 Case Study

    • 882 Words
    • 4 Pages

    “Empathy mean the intellectual identification with or secondhand undergoing of the feelings, thoughts, or attitudes of another” (Dictionary.com, 2014).…

    • 882 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    First Contact Series

    • 240 Words
    • 1 Page

    Empathy assists students to develop a sense of solidarity with others through imagining the perspectives and experiences of others…

    • 240 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    We watched a video clip of Carl Rogers where he is describing and explaining what understanding empathy means to him. From this clip, I learnt quite a lot and I definitely feel that I understanding the meaning of empathy more. To be empathic to a client, you must understand the position they’re in by trying to put yourself in their shoes. You can do this by asking them questions in order for you to understand. If you don’t ask questions then you will automatically make assumptions. I’ve learnt that trying to put yourself into someone else’s world is a key element to empathy and unless you actively listen, you are not going to be able to respond empathically.…

    • 337 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Growing up, many people struggle to learn the skill of demonstrating empathy for others. By definition, empathy means the ability to understand and share the feelings of one another. That is to say, empathy builds connections between people and makes society more prone to help each other. In the novel To Kill a Mockingbird by Harper Lee protagonist Atticus Finch demonstrates empathy towards Maycomb’s African Americans and less fortunate. As a matter of fact, Atticus’ empathetic skills taught his children Scout and Jem to demonstrate empathy towards others by setting inspiring examples of it for them.…

    • 583 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Empathy by definition is “the feeling you understand and share another person’s experiences and emotions: the ability to share someone else’s feelings”. People commonly see empathy as feeling bad for someone or a group of people. Anyone person can say “Oh I’m so sorry to hear that!” and move on with their daily activities. But empathy is an ability, and that is the ability to put yourself in to a situation and to be able to judge from that new position/pov. Characters such as Atticus, Miss Maudie, Scout, Jem, and Dill all have this innate ability. d…

    • 515 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Meaning they are only showing partial identification, but when having empathy requires full identification. This is what differentiates sympathy from empathy. Sympathy “commonly refers to a sense of concern based not on identical experiences but experiences sufficiently similar to evoke” the same feeling (157). Empathy, on the other hand, is experience when one has actually experienced the same feeling or suffering. Readers that read with passive empathy, have trouble “putting oneself in the other person’s shoes” (158). This is what causes the reader to not directly relate to the other. I makes the other seem less important compared to the…

    • 441 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Empathic is defined by Eisenberg (2000) as “an affective response that mimics another person’s emotional state” (as cited by Fiske (2010), p. 365). Individuals do things to help others without thinking it over. For example, a man in New York jumped onto the subway tracks to save a woman life; he did not have time to think about what he was doing. Both the man and the woman were killed (Bearak, 2010). This author does not believe the man jumped onto the track because of personal distress or sadness. He jumped on the track because he saw a lady who needed help.…

    • 794 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Great Emt Communication

    • 1325 Words
    • 6 Pages

    Empathy is defined by: The intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.…

    • 1325 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    frankie and alice

    • 484 Words
    • 2 Pages

    Empathy is not simply a matter of trying to imagine what others are going through, but having the will to muster enough courage to do something about it. In a way, empathy is predicated upon hope.”…

    • 484 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    In the first couple of days of class, perspectives of empathy from a liberal arts view and a neuroscientific view were examined. Although only two forms of empathy were discussed, there are many other ways to be empathetic towards someone or something. Learning about the liberal arts perspective on empathy was interesting because I have friends who do not “know how to think”. As a student at a liberal arts college, I already believe that I live life to the fullest by understanding what is going on around me and choosing not to be so self-centered. Compared to my friends’ every day lives, I feel like I enjoy life more than they do since they become frustrated with the…

    • 874 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Effective Nursing Leadership

    • 3086 Words
    • 13 Pages

    Effective nursing leadership in organizations requires numerous talents, skills, and competencies and types of knowledge. At its core, leadership is about relationship with other people. Leaders’ accomplishments are largely achieved through the individual and coordinated efforts of others. Without followers, there are no leaders.…

    • 3086 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Being Empathetic

    • 1323 Words
    • 6 Pages

    All of us have had compaction for one thing or another in our lives. Our sympathetic feelings toward something is empathy. It is a basic requirement for all human beings. It is natural for us to have an empathetic response towards things. Empathy is a very powerful tool towards our emotional distress. It is hard for us to resist the power of empathetic feelings. When we feel empathy we feel other peoples emotional distresses. We try to feel sympathetic towards the situation or the person. When empathy comes into play we try to solve the problem and take the other persons perspective on the problem. An empathetic person feels what the other person is feeling and why. One can be empathetic towards fictional situations and characters. Empathy is an emotion that we strive to satisfy even if it means risking our lives or being very uncomforadable.…

    • 1323 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Empathy And Development

    • 765 Words
    • 4 Pages

    Empathy, defined by Google dictionary, is the ability to understand and share the feelings of another. Why do people have this feeling and how does it affect human behavior? According to Evan Staub, author of “Empathy and its Development” “Empathy is a source of connection between people that leads to a positive mode of relating to others. In time this can result in positive feelings toward human beings in general.”(p. 110 Staub). A world where nobody felt positive feelings toward one another would not be a pleasant place to live. Empathy affects everyone weather they feel it or not it plays a large roll in human interactions.…

    • 765 Words
    • 4 Pages
    Good Essays