Cognitive Intelligence (CI) and Emotional Intelligence (EI) are considered to be important individual differences in the field of organisational behaviour and there is a lot of research to support this statement. This essay will critically evaluate both concepts and discuss how cognitive ability and EI are applied in modern organisations. It is clear that CI and EI both have very different roles in the modern organisation and they assist in the prediction of success in both personal and professional sectors of ones life. It is important to understand the main difference being that CI implements the individuals mental function for understanding and developing a systematic prospective in thinking whilst EI is considered as the ability for one to make decisions through their emotional and social skills and their understanding and belief system. In modern day organisations there has been a clear shift towards operating in an emotionally intelligent way as this is proving to hold a key to a successful organisation.…
Khalili, A. 2012. The Role of Emotional Intelligence in the Workplace: A literature Review. International…
the concept of emotional intelligence in the 1990s, scales fell from their eyes. The basic message, that effectiveness in organizations is at least as much about EQ as IQ, resonated deeply; it was something that people knew in their guts but that had never before been so well articulated. Most important, the idea held the potential for positive change. Instead of being stuck with the hand they 'd been dealt, people could take steps to enhance their emotional intelligence and make themselves more effective in their work and personal lives. Indeed, the concept of emotional intelligence had real impact. The only problem is that so far emotional intelligence has been viewed only as an individual competency, when the reality is that most work in organizations is done by teams. And if managers have one pressing need today, it 's to find ways to make teams work better.…
* developing the right leadership and management, supportive learning environments and organisational systems to enable staff to work in emotionally intelligent, creative, person-centred ways…
“Emotional Intelligence plays an important role in helping the managers and employees to cope with this dynamic change in the business environment. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. Employees need to enhance their emotional intelligence skills, apart from technical skills, which in turn will enhance their productivity on the job” (Ravichandran, Arasu, & Kumar, 2011, p. 157).…
intelligence in the occupational environment. Following a brief overview of the conceptualization and measurement of EI, consideration is given to an emerging literature that promotes the assessment, training, and the individual’s utilization of emotional intelligence in the workplace.Through out, an attempt is made to bring to the reader’s attention the scant, and sometimes highly controversial, empirical evidence used to support the importance of EI in the workplace. This approach naturally indicates avenues that future research might profitably explore. The paper concludes by presenting…
The topic of emotional intelligence among employees in the workplace is among the most abundant, yet most important to take into consideration when managing a company or corporation. With its many definitions and aspects, this paper will discuss the true definitions of emotional intelligence and how it can be so different among genders in the workplace. The three main points that will be discussed include the main differences among genders in emotional intelligence, why these differences are so important from a company’s perspective, and what companies should do about these differences to ensure a positive and efficient work environment.…
Alexander examines the reasons why emotional intelligence is a lucrative topic. She emphasizes that emotional intelligence is used for selfish reasons and that bosses use emotional intelligence to manipulate their…
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To conclude, emotional intelligence is one the single best predictors of performance in the workplace and the strongest driver of leadership and personal excellence. Building, managing and cultivating relationships are important to the success in any organization, and the quality of the relationships determines the effectiveness of the organizational culture. Understanding EQ and the role it plays in management and in the organization will vastly improve the internal relations and strengthen the personal fulfillment and professional accomplishments of…
Until recently, monitoring and managing employee’s emotions were considered a forbidden topic in the workplace.They were nobody’s business, and they had no place in business. They were not to be discussed at organizational level; they were to be left at home and dealt at individual level. Monitoring and managing emotions by organizations has risen due to a few of the factors which are given below;The increasingly explicit use of emotions to get job done.The interest in emotional intelligence at work and its role in performance.…
DOES STUDENT LEADERSHIP PARTICIPATION ENHANCE THE DEVELOPMENT OF EMOTIONAL INTELLIGENCE A Thesis Proposal presented to the Faculty of the California Polytechnic State University, San Luis Obispo In Partial Fulfillment of the Requirements for the Degree Master of Science in Agriculture with a Specialization in Recreation, Parks & Tourism Management by Michelle Curro June 2009 © 2008 Michelle Breanne Curro ALL RIGHTS RESERVED ii AUTHOR:…
Insatiable need for recognition- addicted to glory-takes credit for other's work and blames them for mistakes…
Work environment is a central component in the life of a productive human being. Work environment offers a number of experiences through which a person evaluates the many years of his best life spent in working. The way a person sees and reacts to a work environment, however, can be associated to certain factors. Aamodth and Raynes (2001) described that factors like heredity, external environment, and person-situation interaction influence the personality of a person. The relationship between personality and attitude has been a subject of many researches and discussions in the various sectors of the society. According to the IBS Center for Management Research (2010), an individual’s personality is the way in which he views and understands himself, and the way in which he interacts with people. However, it is the person’s attitude that enables him to adapt to a given environment. From this perspective, it can be said that the attitude of a person may have bearing on his emotional intelligence and personality. Pertirdes, Pita, Kokkinaki (2007) described this connection whenthey pointed out that self-report emotional intelligence measures and personality measures converge because they both intend to measure personality traits.…
Workplace Emotions, Attitudes, and Stress Week Five Instructor-Deshani Ganegoda Emotions Defined Psychological, behavioral, and physiological episodes experienced toward an object, person, or event that create a state of readiness. Most emotions occur without our awareness Moods vs. emotions Affect = moods + emotions 4-2 Attitudes versus Emotions Attitudes Judgments Judgments about about an an attitude attitude object object Based Based mainly mainly on on rational rational logic logic Usually…